German & Dutch-Speaking Customer Support Specialist

Undutchables; Dordrecht; On-site; EUR 30,000 - 40,000; Full time

Job summary

Undutchables is seeking a Customer Service Representative in Dordrecht, Netherlands. This role involves supporting customers across various European markets, primarily German speaking customers, by providing outstanding service via phone, email, and WhatsApp.

The ideal candidate will excel in communication, manage orders efficiently, and collaborate with teams to enhance the customer experience.

Qualifications

• Excellent communication skills in German and Dutch.
• Experience in customer service or related field.
• Strong problem-solving abilities.

Responsibilities

• Provide professional customer support via phone, email, and WhatsApp.
• Assist customers with orders, deliveries, and returns.
• Collaborate with internal teams to resolve customer issues.

Skills

Customer support

Order processing

Communication skills in German

Communication skills in Dutch

Job description

Undutchables is seeking a Customer Service Representative in Dordrecht, Netherlands. This role involves supporting customers across various European markets, primarily German speaking customers, by providing outstanding service via phone, email, and WhatsApp.

The ideal candidate will excel in communication, manage orders efficiently, and collaborate with teams to enhance the customer experience.