Front Office Intern: Guest Experience & Upselling Skills

Hesperia group; Netherlands; Remote; EUR 7,600 - 9,100; Part time

Benefits offered by this job

Training provided

Employee rates

Discounts in F&B outlets

Team events

Career growth opportunities

Job summary

NH Hotels & Resorts is seeking a Front Office Intern in Zandvoort, NL. You will support guest services, handle check-in/out, and assist with front desk operations during a training period, contributing to a warm, professional guest experience.

You will learn upselling, guest inquiries, and how to maintain a positive team spirit, while developing service excellence for a diverse international guest mix.

Qualifications

• Dutch and English language proficiency required.
• Approachable, energetic with international guests.
• Accurate and flexible with a passion for service.

Responsibilities

• As a Front Office Intern, you will help deliver a great guest experience and assist with daily Front Office tasks.
• After training, you may check in and out guests and handle standard administrative duties.
• Learn upselling and guest service techniques while maintaining a welcoming atmosphere.

Skills

Dutch language

English language

Guest friendliness

Job description

NH Hotels & Resorts is seeking a Front Office Intern in Zandvoort, NL. You will support guest services, handle check-in/out, and assist with front desk operations during a training period, contributing to a warm, professional guest experience.

You will learn upselling, guest inquiries, and how to maintain a positive team spirit, while developing service excellence for a diverse international guest mix.