Front Office Intern: Elevate Global Guest Experiences

Minor Hotels Europe & Americas; Amsterdam; On-site; EUR 7,100 - 9,600; Part time

Benefits offered by this job

Internship allowance €750

Training access

Employee rates from €36

30% discount F&B

Friends & Family 40% discount

Team events

International career opportunities

Job summary

NH Collection is seeking a Front Office Intern to join its team in The Netherlands. You will be at the heart of the guest experience, delivering warm welcomes and professional service while developing skills in a dynamic, international environment.

During the internship, you will perform check-in and check-out after training, handle reservations and guest requests, and enjoy benefits such as an internship allowance and staff discounts.

Qualifications

• Enrolled in an educational institution during internship.
• Passion for hospitality and memorable guest experiences.
• Positive, approachable, team player.
• Confident with English; additional languages are a plus.
• Flexible, detail-oriented, eager to learn.
• Committed to making every guest feel welcome.

Responsibilities

• Welcome guests with warmth and professionalism.
• Perform check-in and check-out procedures independently after your training period.
• Handle reservations, guest requests, and administrative Front Office tasks.
• Provide tailored recommendations and local insights to international travellers.
• Develop skills in upselling, problem-solving, and service recovery.
• Work closely with colleagues across departments to ensure a seamless guest experience.
• Contribute to an atmosphere where every guest feels genuinely cared for.

Job description

NH Collection is seeking a Front Office Intern to join its team in The Netherlands. You will be at the heart of the guest experience, delivering warm welcomes and professional service while developing skills in a dynamic, international environment.

During the internship, you will perform check-in and check-out after training, handle reservations and guest requests, and enjoy benefits such as an internship allowance and staff discounts.