Front Office Intern — Guest Experience & Growth

Hesperia group; Amsterdam; On-site; EUR 7,600 - 9,100; Part time

Benefits offered by this job

€750 gross per month

Free training

Employee discounts

Job summary

NH Hotels & Resorts is offering a Front Office Internship at NH City Centre Amsterdam. After training, you will check guests in and out, and perform administrative tasks to run the Front Office smoothly.

You will engage with international guests, learn upselling, and provide excellent service. Dutch and English fluency required; internship pays 750€ gross per month plus training and employee discounts.

Qualifications

• Approachable and customer-focused.
• Enjoys working with international guests.
• Accurate and flexible in a fast-paced environment.
• Excellent command of Dutch and English.
• Strives for high-quality service.

Responsibilities

• Assist with check-in/check-out at the Front Office after training.
• Handle guest inquiries and provide information to enhance stays.
• Learn upselling techniques and handle guest requests and complaints.
• Contribute to a positive team atmosphere and guest welcome.

Skills

Guest interaction

International guests

Attention to detail

Dutch language

English language

Education

Enrollment in an internship program

Tools

Front desk software

Job description

NH Hotels & Resorts is offering a Front Office Internship at NH City Centre Amsterdam. After training, you will check guests in and out, and perform administrative tasks to run the Front Office smoothly.

You will engage with international guests, learn upselling, and provide excellent service. Dutch and English fluency required; internship pays 750€ gross per month plus training and employee discounts.