Front Office Intern: Global Hospitality Training

Hesperia group; Amsterdam; On-site; EUR 7,800 - 8,900; Part time

Benefits offered by this job

Monthly stipend €750 gross

International career opportunities

Minor Hotels University training

Employee stays from €36/night

Friends & Family discounts 25%

Restaurant discounts 30%

Refer-a-Friend €500 bonus

Job summary

NH Hotels & Resorts in Amsterdam is offering a Front Office Intern opportunity to gain hands-on experience in a busy hotel environment. You will welcome guests, assist with check-ins/check-outs, and learn daily front-office operations while developing strong communication and guest-service skills.

The internship includes international training opportunities, staff discounts, and a chance to contribute to guest satisfaction and upselling initiatives in a dynamic hospitality setting.

Qualifications

• You are pursuing a degree in Hospitality, Hotel Management, Tourism, or a related field.
• You are available to start your internship in late September or early October 2026.
• You enjoy interacting with people and are passionate about delivering great guest experiences.

Responsibilities

• Welcome guests and assist with check-ins and check-outs.
• Support guests during their stay and provide information about the hotel and local area.
• Handle guest feedback and complaints professionally.
• Assist with Front Office administration and daily operational tasks.
• Respond to online guest reviews and help monitor guest satisfaction.
• Support cash handling and end-of-shift procedures.
• Manage Lost & Found requests and follow up with guests when needed.
• Assist with the night audit process and other reporting tasks.
• Identify upselling opportunities and contribute to enhancing the guest experience.

Skills

Communication skills

Teamwork

English proficiency

Organized

Proactive

Education

Hospitality/Hotel Management/Tourism degree

Job description

NH Hotels & Resorts in Amsterdam is offering a Front Office Intern opportunity to gain hands-on experience in a busy hotel environment. You will welcome guests, assist with check-ins/check-outs, and learn daily front-office operations while developing strong communication and guest-service skills.

The internship includes international training opportunities, staff discounts, and a chance to contribute to guest satisfaction and upselling initiatives in a dynamic hospitality setting.