Front Office Intern: Elevate Guest Experiences

Minor Hotels Europe & Americas; Amsterdam; On-site; EUR 7,600 - 9,100; Full time

Benefits offered by this job

€750 gross per month

Training via Minor Hotels University

Employee rates starting from €36

F&B discounts 30%

Friends & Family discount 25%

Team events & holidays

Growth opportunities

Job summary

NH Collection Amsterdam Barbizon Palace in Amsterdam is offering a Front Office Internship to deliver exceptional guest service, manage check-in/out, and support daily Front Office operations under supervision.

After training, you will perform administrative tasks, learn upselling techniques, and contribute to a welcoming team atmosphere. Proficiency in Dutch and English is required, and interacting with international guests is encouraged.

Qualifications

• You are approachable and friendly with guests.
• You enjoy interacting with international guests and delivering service.
• You are accurate and flexible in a dynamic hotel environment.
• You have a perfect command of Dutch and English.
• You strive for excellent guest service at all times.

Responsibilities

• Check in/check out independently after training.
• Handle necessary Front Office administrative tasks.
• Maintain close contact with guests and provide information.
• Learn upselling and handling complaints.
• Foster a positive team atmosphere with guests welcomed by a smile.

Skills

Approachable

International guests

Accuracy & flexibility

Dutch & English

Customer service

Job description

NH Collection Amsterdam Barbizon Palace in Amsterdam is offering a Front Office Internship to deliver exceptional guest service, manage check-in/out, and support daily Front Office operations under supervision.

After training, you will perform administrative tasks, learn upselling techniques, and contribute to a welcoming team atmosphere. Proficiency in Dutch and English is required, and interacting with international guests is encouraged.