Front Office Intern — Elevate Guest Experience

Hesperia group; Den Haag; On-site; EUR 7,800 - 8,900; Part time

Benefits offered by this job

€750 gross per month

Minor Hotels University training

Employee rates from €36, worldwide

30% discount in F&B outlets

Friends & Family discounts up to 25%

Team building events

Growth opportunities worldwide

Job summary

NH Hotels & Resorts in The Hague invites a Front Office Intern to join our team. You will support guest services, handle check-in/out duties and assist with administrative tasks to ensure smooth hotel operations.

As a student, you will learn upselling techniques, respond to guest inquiries, and help maintain a friendly, professional atmosphere. English fluency is essential, Dutch is a plus, and training is provided.

Qualifications

• Must be a current student seeking an internship.
• Excellent English communication skills.
• Approachable and energetic with guests.
• Accurate, flexible and service-oriented.
• Dutch language is a plus.

Responsibilities

• Assist with check-in and check-out processes.
• Perform administrative tasks to support Front Office operations.
• Engage with guests to provide information and upsell where appropriate.
• Maintain a positive, welcoming team atmosphere for guests and colleagues.

Skills

English fluency

Guest service

Team player

Flexible

Education

Student

Job description

NH Hotels & Resorts in The Hague invites a Front Office Intern to join our team. You will support guest services, handle check-in/out duties and assist with administrative tasks to ensure smooth hotel operations.

As a student, you will learn upselling techniques, respond to guest inquiries, and help maintain a friendly, professional atmosphere. English fluency is essential, Dutch is a plus, and training is provided.