Front Office Intern — Amsterdam Hotel

Hesperia group; Amsterdam; Hybrid; EUR 7,800 - 8,900; Full time

Benefits offered by this job

Training by Minor Hotels University

Employee hotel rates

30% F&B discount

Friends & Family discount up to 25%

Team events

Growth opportunities

Job summary

Tivoli Hotels & Resorts, at Tivoli Doelen Amsterdamhotel in the historic heart of Amsterdam, is seeking a Front Office Intern. You will be part of a small team, handling guest interactions, administrative tasks, and front desk activities after training, while contributing to a memorable guest experience.

You are a current student, eager to work with international guests, fluent in English, and driven to deliver excellent service in a hospitality environment.

Qualifications

• You are currently enrolled as a student.
• You are an approachable person.
• You get energy from working with (international) guests.
• You have a perfect command of the English language.
• You always strive for perfect service.

Responsibilities

• Check in and check out guests after training and perform necessary front office actions.
• Maintain close contact with guests and provide information and assistance.
• Learn upselling techniques and handle guest complaints.
• Contribute to a positive team atmosphere to create memorable guest experiences.

Skills

English proficiency

Approachable

International guests

Attention to detail

Customer service

Education

Currently enrolled as a student

Job description

Tivoli Hotels & Resorts, at Tivoli Doelen Amsterdamhotel in the historic heart of Amsterdam, is seeking a Front Office Intern. You will be part of a small team, handling guest interactions, administrative tasks, and front desk activities after training, while contributing to a memorable guest experience.

You are a current student, eager to work with international guests, fluent in English, and driven to deliver excellent service in a hospitality environment.