Internship Front Office - Tivoli Doelen Amsterdam

NH Hotel Group; Amsterdam; On-site; EUR 8,370; Full time

Benefits offered by this job

Monthly compensation of €750

Free training

Employee rates starting from €36

30% discount in F&B outlets

Friends & Family discount up to 25%

Team building events and trips

Job summary

A prestigious hotel group in Amsterdam is seeking a Front Office Intern to enhance guest experiences. As an intern, you will handle guest check-ins, maintain guest relations, and engage in administrative responsibilities under a supportive team. Ideal candidates are students who are friendly, flexible, and fluent in English. This position offers a monthly compensation of €750 and access to unique perks including training and substantial discounts at hotels globally.

Qualifications

• You are registered as a student and can work as an intern.
• You have a strong interest in serving international guests.
• You are committed to providing perfect service.

Responsibilities

• Provide a great experience for every hotel guest.
• Check in and out guests independently after training.
• Maintain close contact with guests and assist with their questions.

Skills

Approachable

Fluency in English

Flexibility

Accuracy

Education

Currently enrolled as a student

Job description

Internship Front Office at Tivoli Doelen Amsterdam

Tivoli Doelen Amsterdam hotel is one of Amsterdam's oldest and finest five-star hotels. We work in a small team and know each other well. We have a lot of personal contact with our guests and because of our small size we help each other in all departments to achieve that "extraordinary" guest experience.

Joining Tivoli Comes with Unique Advantages

• A compensation of €750 gross per month for all your hard work.
• Free online & offline training organized by our own University.
• Employee rates starting from €36 in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%.
• Various discounts in (web)shops.
• Team building events, trips and holiday parties.
• The opportunity to grow within our company worldwide.

Your Key Contributions to Memorable Stays

As a Front Office Intern, you are one of the most important representatives of the hotel. You are (partly) responsible for providing a great experience for every hotel guest. After a training period, you will check in and out independently and you perform all administrative actions that are necessary to successfully manage a Front Office in a hotel. You maintain close contact with the guests, answer all their questions and provide them with a variety of information. You will also learn skills in the field of upselling and complaint handling. And most important, you will create a great team atmosphere, so all guests are welcomed with a smile.

Your Talent, Our Tradition of Excellence

• You are currently enrolled as a student.
• You are an approachable person.
• You get energy from working with (international) guests.
• You are accurate, flexible and you have a perfect command of the English language.
• You always strive for perfect service.