Front Desk Host — Create Memorable Stays in Utrecht

Hotelprofessionals - Park Plaza Utrecht; Utrecht; On-site; EUR 25,440 - 30,472; Full time

Benefits offered by this job

Discounted hotel rates

50% food and beverage discount

Exclusive discounts

Discount on collective health insurance

Great learning and development opportunities

Advanced onboarding programme

Career growth opportunities

Tasty meal during your shift

Annual company parties

Birthday bonus of €250

Industry pension plan

25 days holiday plus 1 additional wellbeing day

8% holiday allowance

Travel compensation (up to €200 net per month)

Recommend a friend bonus (up to €750)

Job summary

Park Plaza Utrecht offers a dynamic opportunity for a Front Office Host(ess) to be the first point of contact for our guests. Set in the heart of Utrecht, this full-time position involves managing front desk operations, ensuring a warm welcome, and providing exceptional service to all clients.

We seek candidates fluent in Dutch and English, with strong communication skills and a service-oriented mindset. Enjoy benefits like discounted hotel rates, a birthday bonus, and 25 days holiday. Join us to grow your career in hospitality!

Qualifications

• Fluent in Dutch (written and spoken) mandatory.
• Good command of English.
• Strong communication and interpersonal skills.
• Service-oriented mindset with attention to detail.
• Flexible availability, including weekends and holidays.
• Eligible to work in the Netherlands.

Responsibilities

• Welcome guests with warmth and professionalism.
• Manage check-ins, check-outs, and all front desk operations efficiently.
• Handle guest requests, questions, and feedback in a proactive way.
• Communicate clearly with guests and team members.
• Maintain accurate guest records and complete administrative tasks.
• Provide local recommendations to enhance guest experience.

Skills

Fluent in Dutch (written and spoken)

Good command of English

Strong communication and interpersonal skills

Service-oriented mindset

Attention to detail

Flexible availability

Job description

Park Plaza Utrecht offers a dynamic opportunity for a Front Office Host(ess) to be the first point of contact for our guests. Set in the heart of Utrecht, this full-time position involves managing front desk operations, ensuring a warm welcome, and providing exceptional service to all clients.

We seek candidates fluent in Dutch and English, with strong communication skills and a service-oriented mindset. Enjoy benefits like discounted hotel rates, a birthday bonus, and 25 days holiday. Join us to grow your career in hospitality!