Guest Experience Server – Hospitality in a Dynamic Hotel

Park Plaza Utrecht; Utrecht; On-site; EUR 25,000 - 30,000; Full time

Benefits offered by this job

Discounted hotel rates

50% food & beverage discount

Alleo discounts

ESPA/Kevin Murphy product discounts

Health insurance discount

Learning & development opportunities

Onboarding programme

International career growth

Meal during shift

Annual company parties

Birthday €250 bonus

Pension under Horeca CAO

25 vacation days + wellbeing day

8% holiday allowance

Travel expense reimbursement

Referral bonus €750

Job summary

Park Plaza Utrecht is seeking a Waiter/Waitress to join our Food & Beverage team. You will deliver warm hospitality, take orders, and ensure guest satisfaction across restaurant and bar areas.

Ideal candidates bring passion for hospitality, fluent English and Dutch, and availability for evenings and weekends. Join a team committed to exceptional service and career development within PPHE Hotel Group.

Qualifications

• Fluent English and Dutch required for guest service.
• Flexibility to work evenings, weekends and holidays.
• Experience in hospitality is preferred.

Responsibilities

• Welcome guests with warmth and provide professional service.
• Take food and beverage orders accurately and efficiently.
• Serve food and drinks per brand and service standards.
• Clear, clean and reset tables promptly.
• Maintain restaurant and bar presentation.
• Handle guest requests and resolve queries professionally.
• Collaborate with kitchen and F&B team for smooth operations.
• Support conferences, events and other F&B activities when needed.

Skills

Hospitality passion

English & Dutch communication

Fast-paced environment

Teamwork

Job description

Park Plaza Utrecht is seeking a Waiter/Waitress to join our Food & Beverage team. You will deliver warm hospitality, take orders, and ensure guest satisfaction across restaurant and bar areas.

Ideal candidates bring passion for hospitality, fluent English and Dutch, and availability for evenings and weekends. Join a team committed to exceptional service and career development within PPHE Hotel Group.