Front Desk & Facilities Concierge

JLL; Amsterdam; On-site; EUR 26,000 - 38,000; Full time

Job summary

JLL is seeking a Receptionist to join the site-based Facilities Management team in Amsterdam. You will be the first point of contact for staff, contractors and visitors, greeting them and directing them to events and meetings in a fast-paced environment.

The role requires excellent communication, strong organizational skills and proficiency in Word, Excel and PowerPoint. Flexibility in working hours and a customer-focused mindset are essential to succeed.

Qualifications

• Knowledge of IT Microsoft applications i.e. Word, Excel, PowerPoint.
• Ability to plan and prioritize.
• Strong organizational skills with records management ability.
• Deliver excellent customer service with attention to detail and communication skills.
• Understanding of FM operation and management of services.
• Flexibility may be required within working hours.

Responsibilities

• Meet & greet all entrants in a warm, professional manner.
• Answer main incoming phone line and direct calls internally.
• Maintain confidentiality of communications and documentation.
• Assist with training existing staff and new hires.
• Coordinate internal meetings.
• Record data for guests and contractors attending site.
• Perform general office duties as assigned by Management.
• Support building tours for VIP guests to site.

Skills

MS Office

Organizational skills

Customer service

Communication skills

Front-of-house management

Plan and prioritize

Flexibility

Tools

Microsoft Word

Excel

PowerPoint

Job description

JLL is seeking a Receptionist to join the site-based Facilities Management team in Amsterdam. You will be the first point of contact for staff, contractors and visitors, greeting them and directing them to events and meetings in a fast-paced environment.

The role requires excellent communication, strong organizational skills and proficiency in Word, Excel and PowerPoint. Flexibility in working hours and a customer-focused mindset are essential to succeed.