Front Desk Agent: Global Hospitality, Travel Covered

Hotelprofessionals; Amsterdam; On-site; EUR 24,000 - 30,000; Full time

Benefits offered by this job

Travel reimbursement

Pension

Employee hotel rates

25 days off

Well-being support

Job summary

Holiday Inn Express in Amsterdam is seeking a Front Desk Agent to join a fast-paced, international team. You’ll greet guests, manage check-ins/outs, and maintain guest records with a focus on service quality.

Ideal candidates have hospitality experience, strong MS Office and Opera PMS skills, and fluency in English (Dutch preferred). The role is on-site in the hotel, offering competitive pay and staff benefits.

Qualifications

• Affinity with hotel industry and hospitality experience.
• Strong knowledge of MS Office and Opera systems.
• Fluent in English; Dutch preferred.

Responsibilities

• Greet guests with a warm, friendly attitude.
• Ensure smooth check-in/out per brand standards.
• Maintain accurate guest records and preferences.
• Update reception procedures per hotel policy.
• Comply with security and health & safety rules.
• Handle complaints professionally.

Skills

Guest service

English fluency

Team player

MS Office

Tools

Opera PMS

Job description

Holiday Inn Express in Amsterdam is seeking a Front Desk Agent to join a fast-paced, international team. You’ll greet guests, manage check-ins/outs, and maintain guest records with a focus on service quality.

Ideal candidates have hospitality experience, strong MS Office and Opera PMS skills, and fluency in English (Dutch preferred). The role is on-site in the hotel, offering competitive pay and staff benefits.