Front Office Intern: Guest Concierge & Experience

Hyatt Regency; Amsterdam; On-site; EUR 6,700 - 10,000; Full time

Benefits offered by this job

Hyatt Family membership

20% Discounts at F&B outlets

Uniform provided and laundry in house

Monthly allowance of EURO 750

Job summary

Hyatt Regency Amsterdam seeks a Front Office Intern to support daily guest services and front desk projects. You will be part of a dynamic team, learning how to maximize guest satisfaction from check-in to check-out and beyond, while gaining hands-on experience in a five-star hotel environment.

Ideal candidates are enrolled in a hospitality or tourism degree, fluent in English and preferably Dutch, and available for five months or longer.

Qualifications

• Currently enrolled in a Hospitality or Tourism degree.
• Available for five months or longer.
• Must be able to communicate in English; Dutch is preferred.

Responsibilities

• Work on front office related projects.
• Maximize guest satisfaction and provide excellent experiences from arrival to departure and beyond.
• Identify VIPs and other special requests and act as a personal concierge to create memorable stays.

Skills

Guest relations

English proficiency

Dutch proficiency

Communication skills

Education

Hospitality or Tourism degree (enrolled)

Job description

Hyatt Regency Amsterdam seeks a Front Office Intern to support daily guest services and front desk projects. You will be part of a dynamic team, learning how to maximize guest satisfaction from check-in to check-out and beyond, while gaining hands-on experience in a five-star hotel environment.

Ideal candidates are enrolled in a hospitality or tourism degree, fluent in English and preferably Dutch, and available for five months or longer.