Field Service Engineer – BeNeLux (NL) | Travel & Training

Miltenyi Biotec; Leiden; On-site; EUR 55,000 - 75,000; Full time

Benefits offered by this job

Company car

Extensive initial training

Cross-border cooperation

Job summary

Miltenyi Biotec is seeking a Field Service Engineer BeNeLux for the Netherlands. You will plan and perform service visits, diagnose instrument faults, and manage spare parts and tools. The role requires close collaboration with customers and internal teams to ensure service excellence.

You will install, qualify, and maintain instruments, performing upgrades and following SOPs. Travel is mostly within the Netherlands with occasional Belgium trips, supported by extensive training.

Qualifications

• Degree in engineering, electrical engineering or related field.
• Experience with biotech instrumentation and field service repair.
• Excellent networking, troubleshooting, and communication skills.
• Fluent in English; Dutch is a plus.
• Willingness to travel to customer sites in NL and Belgium; valid driving license.

Responsibilities

• Plan, prepares and documents service visits; manage own calendar and planning.
• Diagnose instrument faults, ensure spare parts and tools are available, prioritize and schedule with customers.
• Manage spare parts stock and measurement tools; handle goods receipt and stock control.
• Perform instrument installation, qualification, preventive maintenance, repair and upgrades.
• Follow SOPs and communicate results with customers to ensure satisfaction.
• Collaborate with sales, tech support, and field applications to meet business goals.
• Travel primarily within the Netherlands with occasional travel to Belgium.

Skills

Engineering degree

Field service repair

Biotech instrumentation

System troubleshooting

Networking

English fluency

Driving licence

Flow cytometry (bonus)

Education

Engineering degree (engineering / electrical)

Job description

Miltenyi Biotec is seeking a Field Service Engineer BeNeLux for the Netherlands. You will plan and perform service visits, diagnose instrument faults, and manage spare parts and tools. The role requires close collaboration with customers and internal teams to ensure service excellence.

You will install, qualify, and maintain instruments, performing upgrades and following SOPs. Travel is mostly within the Netherlands with occasional Belgium trips, supported by extensive training.