Events & Groups Operations Executive

PPHE Hotel Group; Netherlands; Remote; EUR 35,000 - 48,000; Full time

Benefits offered by this job

Tasty meal during shift

Company pension plan

25 days holiday

1 extra day off for your wellbeing

Discounted hotel rates (PPHE/Radisson)

50% F&B discount at our restaurants/b

Travel compensation

Birthday bonus of €250

Recommend a friend scheme

8% holiday allowance

Flexible working policy

Annual company parties and outings

Exclusive employee discounts store

Discount on health insurance

Learning & Development opportunities

Advanced onboarding program

Access to hotel gym

Job summary

PPHE Hotel Group is seeking a Groups, Meetings & Events Executive to support the planning and execution of group events at the Netherlands regional office. You will prepare reports, manage BEOs, ensure SOP adherence, and coordinate block administration to deliver seamless events.

In this role, you will collaborate with teams, manage multiple deadlines with precision, and uphold exceptional service standards. A proactive mindset and experience with Opera Sales & Catering is a plus.

Qualifications

• Attention to detail with hospitality focus
• Strong organizational and communication skills
• Experience with Opera Sales & Catering or similar systems is a plus
• Ability to handle multiple deadlines with precision
• Proactive mindset and commitment to delivering exceptional service

Responsibilities

• Prepare and distribute weekly and daily reports to support smooth operations.
• Ensure BEOs and changelogs are sent on time and with complete accuracy.
• Maintain high standards by following SOPs.
• Review group departures and outstanding balances daily.
• Load and manage enquiries in Opera Sales & Catering, including DDR packages and booking statuses.
• Ensure billing and deposit schedules are entered after contracts are signed.
• Maintain accurate administration of group blocks and correspondence.
• Audit group blocks to ensure details align with brand standards.
• Issue final invoices within 5 working days of group departure and follow up on charges.
• Prioritize tasks to meet deadlines and deliver service excellence.

Skills

Detail-oriented

Team player

Organizational skills

Communication skills

Multitasking

Proactive mindset

Tools

Opera Sales & Catering

Job description

PPHE Hotel Group is seeking a Groups, Meetings & Events Executive to support the planning and execution of group events at the Netherlands regional office. You will prepare reports, manage BEOs, ensure SOP adherence, and coordinate block administration to deliver seamless events.

In this role, you will collaborate with teams, manage multiple deadlines with precision, and uphold exceptional service standards. A proactive mindset and experience with Opera Sales & Catering is a plus.