Groups & Events Sales Executive

Hyatt Place Amsterdam Airport; Amsterdam; On-site; EUR 30,000 - 37,000; Full time

Benefits offered by this job

Free parking

Daily lunch provided

Bonus/incentive scheme

Job summary

Hyatt Place Amsterdam Airport is seeking a Groups & Events Sales Executive to manage the complete sales journey for group, meetings and events business. You will qualify leads, tailor proposals, plan events and deliver exceptional client experiences.

You will collaborate with Operations, Revenue and Finance to ensure client expectations are met and exceeded, while representing the hotel at networking events and ensuring cross-selling opportunities across services.

Qualifications

• Two years’ experience in groups, meetings, events or hotel sales.
• Fluency in Dutch and English (spoken and written).
• Proactive, commercially minded and target-oriented.
• Strong communication, negotiation and influencing skills.
• Experience with Opera, Delphi or another hotel sales system is an advantage.
• Eligibility to work in the Netherlands.

Responsibilities

• Manage the full sales cycle for groups, meetings, events and business groups.
• Qualify incoming leads by understanding client requirements, budget, objectives and decision-making process.
• Respond to enquiries promptly via telephone, email, online platforms and in person.
• Conduct hotel show rounds and site inspections, presenting rooms and services.
• Identify cross-selling and upselling opportunities across bedrooms, meeting rooms, food & beverage and services.
• Negotiate with clients within the hotel’s commercial and operational strategy.
• Coordinate all event details from confirmation through to execution.
• Collaborate with Operations, Revenue, Finance and other departments to meet client expectations.
• Represent the hotel at networking events and client appointments.
• Share leads with Leisure Sales Executive and Corporate Sales Coordinator.

Skills

Client relationship

Sales experience

Negotiation

Communication

Organisational skills

Tools

Opera

Delphi

Job description

Are you a natural relationship builder who enjoys turning enquiries into successful events and long-term client partnerships?

Do you thrive in a fast-paced hotel environment, like to organize events, enjoy speaking with clients and actively look for opportunities to grow revenue? Then this could be the perfect opportunity for you.

As our Groups & Events Sales Executive, you will be responsible for the complete sales journey of group, meetings and events business. From qualifying incoming leads and creating tailored proposals, through to event planning, delivery and aftersales, you will be the main point of contact for our clients.

You will become part of a close-knit and collaborative commercial team. We work hard together, support one another and also make time to enjoy ourselves. From occasional Friday drinks to team moments and hotel events, we believe that a positive team spirit makes a real difference in how we work and perform together.

YOUR ROLE

• Manage the full sales cycle for groups, meetings, conferences, events and business groups.
• Qualify incoming leads by understanding the client’s requirements, budget, objectives and decision-making process.
• Respond to enquiries promptly and professionally through telephone, email, online platforms and face-to-face conversations.
• Conduct hotel show rounds and site inspections, presenting our rooms, meeting spaces, facilities and services with confidence.
• Identify cross-selling and upselling opportunities across bedrooms, meeting rooms, food and beverage and additional hotel services.
• Negotiate with clients within the agreed commercial and operational strategy of the hotel.
• Coordinate all event details with the client from confirmation through to the event itself.
• Collaborate closely with Operations, Revenue, Finance and other relevant departments to ensure that client expectations can be delivered and exceeded.
• Represent the hotel at organized networking events, client appointments and other business development opportunities.
• Work collaboratively with the Leisure Sales Executive and Corporate Sales Coordinator to share leads, strengthen client relationships and maximise total hotel revenue.

WHAT WE ARE LOOKING FOR

• At least two years’ experience in a similar groups, meetings, events or hotel sales position.
• Fluency in both Dutch and English, spoken and written.
• A proactive, commercially minded and target-oriented approach.
• Genuine enjoyment of organizing events, speaking with clients and building relationships.
• Strong communication, negotiation and influencing skills.
• Excellent organisational skills and attention to detail.
• A confident and professional approach to client meetings, telephone conversations and hotel show rounds.
• A strong understanding of hospitality and the importance of delivering an excellent client experience.
• Experience with Opera, Delphi or another hotel sales system is an advantage.
• Eligibility to work in the Netherlands.

WHAT WE OFFER

We care about you so you can be at your best.

• An exciting role in an international hotel and a supportive, diverse team.
• The opportunity to take ownership of the complete groups and events sales journey.
• Eligibility for the hotel’s applicable bonus or incentive scheme.
• Career development opportunities within Hyatt and access to a wide range of online courses and classroom training.
• Personal development support and opportunities for international growth within Hyatt.
• An easily accessible hotel by public transport, with free parking available.
• Daily lunch provided.
• Discounted room rates from day one and up to 12 complimentary room nights at Hyatt worldwide after one year of service.
• Salary in accordance with the Dutch Horeca Collective Labour Agreement.

This role is graded under the Dutch Horeca CLA using the ‘referentiefuncties Horeca’ and is classified in salary group VI, including the applicable salary scale for full-time employment. The corresponding gross monthly salary scale ranges from €2,645.47 to €3,289.31, based on full-time employment. The starting level within the scale depends on experience.

In addition, we offer 25 vacation days based on full-time employment, 8% holiday allowance, travel allowance, a daily meal and five extra paid paternity leave days after one year of service.

JOIN OUR TEAM

If you are an energetic and commercially driven sales professional who enjoys creating meaningful client relationships and turning opportunities into successful events, we would love to hear from you.