Groups & Events Sales Executive

Hyatt Hotels Corporation; Amsterdam; On-site; EUR 42,000 - 68,000; Full time

Job summary

Hyatt Hotels Corporation in Amsterdam is seeking a Groups & Events Sales Executive to manage the complete sales journey for groups, meetings and events. You will qualify leads, present tailored proposals and coordinate event delivery with hotel teams.

You will collaborate with Operations, Revenue and Finance to maximize hotel revenue, while building lasting client relationships and identifying cross-selling opportunities across rooms, F&B and services.

Qualifications

• At least two years of experience in groups, meetings, events or hotel sales.
• Fluency in Dutch and English, both spoken and written.
• Proactive, commercially minded and target-driven.

Responsibilities

• Manage the full sales cycle for groups, meetings, conferences and events.
• Qualify incoming leads by understanding client requirements, budget and objectives.
• Respond to enquiries promptly via phone, email, and face-to-face conversations.
• Conduct site visits/show rounds and present rooms and services with confidence.
• Identify cross-selling opportunities across bedrooms, meeting spaces, F&B and services.
• Negotiate with clients within the hotel’s commercial and operational strategy.
• Coordinate all event details from confirmation to delivery.
• Collaborate with Operations, Revenue, Finance and other departments to exceed client expectations.

Skills

Group sales

Events sales

Client relationships

Job description

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"Hyatt is a place of learning - similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally."

Are you a natural relationship builder who enjoys turning enquiries into successful events and long-term client partnerships?
Do you thrive in a fast-paced hotel environment, like to organize events, enjoy speaking with clients and actively look for opportunities to grow revenue? Then this could be the perfect opportunity for you.
As our Groups & Events Sales Executive, you will be responsible for the complete sales journey of group, meetings and events business. From qualifying incoming leads and creating tailored proposals, through to event planning, delivery and aftersales, you will be the main point of contact for our clients.
You will become part of a close-knit and collaborative commercial team. We work hard together, support one another and also make time to enjoy ourselves. From occasional Friday drinks to team moments and hotel events, we believe that a positive team spirit makes a real difference in how we work and perform together.

YOUR ROLE

• Manage the full sales cycle for groups, meetings, conferences, events and business groups.
• Qualify incoming leads by understanding the client's requirements, budget, objectives and decision-making process.
• Respond to enquiries promptly and professionally through telephone, email, online platforms and face-to-face conversations.
• Conduct hotel show rounds and site inspections, presenting our rooms, meeting spaces, facilities and services with confidence.
• Identify cross-selling and upselling opportunities across bedrooms, meeting rooms, food and beverage and additional hotel services.
• Negotiate with clients within the agreed commercial and operational strategy of the hotel.
• Coordinate all event details with the client from confirmation through to the event itself.
• Collaborate closely with Operations, Revenue, Finance and other relevant departments to ensure that client expectations can be delivered and exceeded.
• Represent the hotel at organized networking events, client appointments and other business development opportunities.
• Work collaboratively with the Leisure Sales Executive and Corporate Sales Coordinator to share leads, strengthen client relationships and maximise total hotel revenue.

WHAT WE ARE LOOKING FOR

• At least two years' experience in a similar groups, meetings, events or hotel sales position.
• Fluency in both Dutch and English, spoken and written.
• A proactive, commercially minded and target-oriented approach.