European Order Operations Leader

Lucid Motors; Amsterdam; On-site; EUR 85,000 - 110,000; Full time

Benefits offered by this job

Equity program

Cash incentive

Paid time off

Paid holidays

Paid sick leave

Job summary

Lucid Motors in Amsterdam seeks a Supervisor, Order Operations to lead the European Order Operations team. You will oversee daily order-to-cash execution, ensure orderbook accuracy, and drive timely deliveries while coordinating with Delivery, Service, and Logistics.

You will establish KPI visibility, drive improvements, and coach team members to enhance performance and accountability in a fast-paced environment.

Qualifications

• 5+ years of experience in order management, operations, or supply chain with team leadership.
• Hands-on in daily execution while coaching operational teams.
• Strong knowledge of end-to-end order-to-delivery and order-to-cash processes.
• Structured, proactive approach to priorities in a fast-paced environment.
• Strong analytical, problem-solving and cross-functional collaboration skills.
• Fluent in English; additional European languages are advantageous.

Responsibilities

• Lead and work with Order Operations Specialists to ensure daily execution, adherence to standards, and policy alignment.
• Own resolution of complex issues across orders, VIN matching, pricing, configuration, invoicing, and delivery readiness.
• Safeguard orderbook accuracy and delivery readiness through coordination with Delivery, Service, and Logistics.
• Define and monitor KPIs, operational reports, and dashboards for progress and risks.
• Identify inefficiencies and lead standardization, automation, and testing for system changes.
• Coach and develop team members and build accountability through SOPs.
• Monitor workload and priorities to align resources with business needs.
• Coordinate with Sales, Delivery, Logistics, IT, Service, Production Control, Finance, Tax, and Accounting.

Skills

Order management

Operations leadership

End-to-end order-to-cash

Analytical

Cross-functional

English fluency

Tools

Salesforce

SAP

Excel

PowerPoint

Job description

Lucid Motors in Amsterdam seeks a Supervisor, Order Operations to lead the European Order Operations team. You will oversee daily order-to-cash execution, ensure orderbook accuracy, and drive timely deliveries while coordinating with Delivery, Service, and Logistics.

You will establish KPI visibility, drive improvements, and coach team members to enhance performance and accountability in a fast-paced environment.