Consultant II or Senior Consultant - Implementation & Partner Support

SPS Commerce; Breukelen; On-site; EUR 60,000 - 95,000; Full time

Benefits offered by this job

Targeted product focus

Career progression

Autonomy & impact

Job summary

SPS Commerce is seeking experienced Consultants at two levels for its Breukelen, Netherlands office. You will lead post-sale technical implementations, coordinate with clients and partners, and ensure project progress and data-rule accuracy while supporting ERP and EDI-related objectives.

The role offers growth from Consultant II to Senior Consultant, with opportunities to own complex issues, work with third parties, and advance system design and client strategy.

Qualifications

• Bachelor's degree with 2–5 years of relevant experience or equivalent practical experience.
• Fluent in Dutch and English.
• Strong analytical, problem-solving, and troubleshooting skills.
• Strong organizational skills and the ability to manage several projects concurrently.
• The ability to apply, test, and reconfigure data rules to produce the intended result.
• ERP knowledge, good communicator, problem solver.

Responsibilities

• Perform post-sale initial technical implementation of technology products.
• Execute installation, upgrades, testing, and system configuration to complete implementation projects.
• Consult with clients to analyze and verify operational needs and to understand their business objectives and goals.
• Track the progress of implementation projects, ensuring deadlines are met and scheduling issues are resolved.
• Keep customers and other stakeholders informed of project progress.
• Apply, test, and reconfigure data rules to produce the required results.

Skills

Dutch language

English language

Analytical thinking

Troubleshooting

Organizational skills

ERP knowledge

EDI knowledge

Education

Bachelor's degree

Tools

XML

Data mapping tools

Text editing tools

Mapping tool functionality

Job description

Description

You will join a team of implementation professionals who get SPS Commerce customers live and keep them running. Day to day, that means completing post-sale technical implementations, diagnosing and resolving customer change events, and making sure everyone involved in a project always knows where it stands.

We are hiring this role at two levels: Consultant II and Senior Consultant. The level is determined by the experience and capability a candidate demonstrates during the process, and it is not decided in advance.

Key Responsibilities

What You Will Do - Both Levels

• Perform post-sale initial technical implementation of technology products
• Execute installation, upgrades, testing, and system configuration to complete implementation projects
• Consult with clients to analyze and verify operational needs and to understand their business objectives and goals
• Track the progress of implementation projects, ensuring deadlines are met and scheduling issues are resolved
• Keep customers and other stakeholders informed of project progress
• Apply, test, and reconfigure data rules to produce the required results

What Differs by Level

Consultant II

• Work under moderate supervision, with some latitude for independent judgment
• Facilitate problem research, isolation, diagnosis, resolution, and follow-up for customer change events
• Contribute to developing standardized solutions for customers
• Escalate events appropriately when they fall outside your scope

Senior Consultant

• Own support instances that require partner involvement, acting as the escalation point between the client and the SPS partner
• Work directly with third parties, consultants, VARs, and adapter or application providers
• Take on complex work of high importance to the organization
• Maintain deep industry-specific business knowledge, staying current with emerging products and technical updates

Required Qualifications

For Consultant II

• A bachelor's degree with 2-5 years of relevant experience or equivalent practical experience
• Fluent in Dutch and English
• Strong analytical, problem-solving, and troubleshooting skills
• Strong organizational skills and the ability to manage several projects concurrently
• The ability to apply, test, and reconfigure data rules to produce the intended result
• ERP knowledge, good communicator, problem solver
• Understanding of EDI and supply chain is nice to have

For Senior Consultant

• A bachelor's degree with 5-7 years of relevant experience or equivalent practical experience
• Fluent in Dutch and English
• Proven experience with EDI and supply chain
• Demonstrated ability to work with minimal supervision while taking initiative and setting priorities in a demanding, fast-paced environment
• Three or more years in account management, relationship management, product management, or a comparable field
• ERP knowledge, good communicator, problem solver
• Strong relationship-building skills, including over the phone
• Demonstrated organization and prioritization skills, with the ability to handle multiple concurrent activities

Nice to Have for Either Level

• Exposure to third parties, consultants, VARs, or adapter and application providers
• Familiarity with XML
• Experience with text editing and data mapping tools, and in-depth knowledge of mapping tool functionality
• Strong written and verbal communication and interpersonal skills
• A balanced mix of skills: driver and facilitator, tactical leader and doer

Location

This role is in our Breukelen office, Netherlands, and the team is in-office 2 days per week.

What We Offer

• Targeted Product Focus: Join an experienced team delivering complex ERP integrations (SAP, Microsoft) with leading client accounts.
• Career Progression: A clear development path designed to build technical depth moving from configuration and hands-on execution to high-level system design and client strategy.
• Autonomy & Impact: Enjoy space for independent judgment, problem-solving, and driving integrations using modern internal tools and partner networks.