EMEA Laser Systems Process & Product Support Engineer

Keiron Printing Technologies; Eindhoven; Hybrid; EUR 60,000 - 90,000; Full time

Job summary

Keiron Printing Technologies seeks a Process & Product Support Engineer EMEA to join our team. You will lead integration, validation, troubleshooting, and maintenance of our advanced laser-based printing systems in automated production environments.

On-site at client facilities with occasional travel across Europe, you will collaborate with cross-functional teams to deliver high-performance solutions, provide training, and ensure seamless system operation and customer satisfaction.

Qualifications

• Bachelor's or College degree in CS/SE/Mechatronics or related technical field.
• 4+ years of relevant experience in customer support/operations in high-tech industries.
• Solid understanding of hardware systems and validation techniques with hands-on testing skills.

Responsibilities

• Integrate, validate, troubleshoot, and maintain laser-based printing systems in automated production environments.
• Provide on-site support at client facilities with occasional travel across Europe.
• Investigate customer needs and problems, diagnose hardware/software integration issues, and implement robust solutions.
• Develop and deliver training protocols to ensure users operate Keiron systems per specifications and quality standards.
• Collaborate with users' teams to validate equipment performance within assembly workflows and improve production efficiency.

Skills

Analytical

Troubleshooting

Communication

Team collaboration

Proactive mindset

Education

Bachelor's or College degree in CS/SE/Mechatronics

Job description

Keiron Printing Technologies seeks a Process & Product Support Engineer EMEA to join our team. You will lead integration, validation, troubleshooting, and maintenance of our advanced laser-based printing systems in automated production environments.

On-site at client facilities with occasional travel across Europe, you will collaborate with cross-functional teams to deliver high-performance solutions, provide training, and ensure seamless system operation and customer satisfaction.