EMEA Implementation Lead – HealthTech (Hybrid)

Uber; Amsterdam; On-site; EUR 80,000 - 110,000; Full time

Benefits offered by this job

Bonuses

Equity

Benefits

Job summary

Uber Health seeks an implementations leader to own client onboarding across Europe, shaping adoption, product performance, and revenue growth. You will manage high-value enterprise accounts and drive strategic initiatives to unlock products and markets in the EMEA region.

Reporting to the Head of Operations and Customer Success, you will design high-touch implementation playbooks, coordinate cross-functional teams, and ensure successful API integrations and onboarding workflows with health

Qualifications

• Bachelor’s degree and 5–8 years in customer-facing roles.
• Proven background in implementation and program management.
• Experience leading complex B2B implementations across IT, Finance, Operations, Product, and Sales.
• Fluent in German and English.

Responsibilities

• Lead deep-dive discovery with partners to align Uber Health product and client workflows.
• Oversee technical account configuration and activation with stakeholders to maximize impact and UX.
• Develop and deploy program enablement resources (training assets, guides, launch comms).
• Monitor post-launch utilization against forecasts and resolve adoption bottlenecks to hit revenue targets.
• Derive insights from customer stories and data trends to inform opportunities for impact.
• Synthesize feedback to identify opportunities for product value and client satisfaction.
• Standardize playbooks and refine internal tooling to optimize processes.
• Partner with internal and external teams to unlock new markets and expansion in EMEA.

Skills

Customer-facing experience

Implementation

Project management

Cross-functional collaboration

Data literacy

English and German proficiency

API integrations

Education

Bachelor’s Degree

Tools

API integrations

Job description

Uber Health seeks an implementations leader to own client onboarding across Europe, shaping adoption, product performance, and revenue growth. You will manage high-value enterprise accounts and drive strategic initiatives to unlock products and markets in the EMEA region.

Reporting to the Head of Operations and Customer Success, you will design high-touch implementation playbooks, coordinate cross-functional teams, and ensure successful API integrations and onboarding workflows with health