EMEA CIJ Applications Engineer: Solutions & Training

Printronix; Nijmegen; On-site; EUR 60,000 - 90,000; Full time

Job summary

Printronix in Nijmegen, Netherlands, is seeking an experienced EMEA CIJ & Industrial Printing Application Engineer to act as the technical authority enabling installation, optimisation and ongoing support across the portfolio.

You will deliver advanced technical support, lead complex troubleshooting, provide training to customers and partners, and collaborate with Engineering, Sales and Service teams to maximise reliability and performance across EMEA.

Qualifications

• 5+ years' experience supporting CIJ or industrial printing technologies.
• Strong diagnostic and problem-solving skills across hardware, software and applications.
• Excellent communication and customer-facing skills.
• Fluent English plus at least one additional European language.
• Willingness to travel across the EMEA region.

Responsibilities

• Provide expert technical support for CIJ and industrial printing solutions across EMEA.
• Lead complex troubleshooting, root cause analysis and customer escalations.
• Support installation, commissioning and optimisation of customer applications.
• Deliver technical training for customers, distributors and service partners.
• Validate new products, software releases and customer applications; collaborate with Engineering, Quality, Operations and Sales to improve products and customer experience.
• Identify application opportunities and contribute to the continued growth of our CIJ business.

Job description

Printronix in Nijmegen, Netherlands, is seeking an experienced EMEA CIJ & Industrial Printing Application Engineer to act as the technical authority enabling installation, optimisation and ongoing support across the portfolio.

You will deliver advanced technical support, lead complex troubleshooting, provide training to customers and partners, and collaborate with Engineering, Sales and Service teams to maximise reliability and performance across EMEA.