Junior IT Support Engineer

Progressive; Breda; On-site; EUR 30,000 - 42,000; Full time

Job summary

Progressive is seeking a Junior IT Support Engineer to back the shop floor in Breda, Netherlands. You will work with Building Management Systems and printers/scanners, supporting Manufacturing Technology solutions including IIoT and Generative AI.

The role emphasizes IT, labelling, packaging, and operations technology with strong communication and collaboration across teams.

Qualifications

• 0-3 years of information technology experience in a manufacturing environment.
• Understanding of IT application management and ITIL.
• Knowledge of GxP, GDP, distribution and packaging is advantageous.

Responsibilities

• Support implementation of new technology solutions to improve manufacturing reliability and efficiency.
• Support OS and application patching or updates on the shopfloor.
• Deliver IT equipment to end users, Production, and Warehouse teams.
• Collaborate with cross-functional teams to identify improvement opportunities.
• Maintain and troubleshoot technology systems to ensure continuous operation.
• Document and train staff on new technology processes and systems.
• Stay updated with industry trends and advancements in technology to support the manufacturing business.
• Foster a continuous improvement mindset to optimize processes and systems.

Job description

On of our clients in the pharmaceutical industry has an opening for a Junior IT Support Engineer. This role involves supporting the shop floor in the European distribution and packaging areas located in Breda. The successful candidate will work with qualified Building Management Systems such as Desigo CC, Zebra and Printronix printers and scanners, and will support the implementation of new Manufacturing Technology solutions, including Industrial Internet of Things and Generative AI solutions.

The ideal candidate has a strong affinity with pharmaceutical labelling, packaging, IT, and operations technology, and demonstrates strong communication skills.

Key Responsibilities

• Support the implementation of new technology solutions to improve manufacturing reliability and efficiency.
• Support operating system and application patching or update activities on the shopfloor.
• Deliver IT equipment to end users, Production, and Warehouse teams.
• Collaborate with cross-functional teams to identify improvement opportunities.
• Maintain and troubleshoot technology systems to ensure continuous operation.
• Document and train staff on new technology processes and systems.
• Stay updated with industry trends and advancements in technology to support the manufacturing business.
• Foster a continuous improvement mindset to optimize processes and systems.

Required Qualifications

• HBO/bachelor's degree in computer science or related field with 0-3 years of experience in information technology within a manufacturing company, information technology, or operations technology environment.
• Understanding of IT application management and ITIL with hands‑on mentality.
• Knowledge of GxP, GDP, distribution, and packaging is highly recommended.

Technical Skills

• System integration: Ability to integrate various systems and ensure seamless operation.
• Troubleshooting: Proficient in maintaining and troubleshooting systems, with abstract and logical thinking skills.
• Documentation: Skilled in creating detailed documentation and training materials.

Soft Skills

• Communication: Strong verbal and written communication skills.
• Team collaboration: Effective at working in cross‑functional teams.
• Adaptability: Flexible and able to adapt to changing project requirements and priorities.
• Time management: Capable of managing time and meeting deadlines in a fast‑paced environment.
• Attention to detail: High attention to detail to ensure accuracy and quality in technology solutions.
• Innovation: Creative in developing innovative solutions.
• Continuous improvement: Mindset focused on process optimization and improvement.