Ecommerce Manager (Agency)

Asystem; Amsterdam; Hybrid; EUR 55,000 - 75,000; Full time

Benefits offered by this job

Hybrid work environment

Lunch & snacks

Professional development allowance

Team events (local & abroad)

Employee stock ownership plan

Office in De Baarsjes

Job summary

GoodKarma, an Amsterdam-based ecommerce agency, seeks an Ecommerce Manager to support Shopify-focused strategies for world-class lifestyle brands. You will manage Shopify tasks, optimise stores and prepare data for CRO programs, collaborating with a cross-functional team.

You bring 2–3+ years in ecommerce coordination, strong GA4 skills, and familiarity with Klaviyo, Gorgias, and Yotpo. Hybrid work, Amsterdam office 2–3 days/week, growth opportunities.

Qualifications

• 2–3+ years in ecommerce coordination or management.
• Hands-on Shopify experience; knowledge of Klaviyo, Gorgias and Yotpo is a plus.
• Strong web analytics skills with GA4 and Shopify insights.
• Team player with willingness to learn from specialists across departments.
• Excellent organisation and ability to juggle multiple clients/projects.
• Proactive, problem-solving mindset with a desire to grow.
• English communication is essential; Dutch fluency is a plus.

Responsibilities

• Dive into data and identify trends with GA4 to guide CRO and optimization.
• Handle daily Shopify tasks: products, images, collections and content updates.
• Create clear, concise monthly performance reports for clients.
• Collaborate with design and development to implement tests and site updates.
• Coordinate onsite campaigns with performance marketing and email teams.

Skills

2-3+ years ecommerce coordination

Shopify knowledge

Analytics (GA4)

Collaboration

Organisation

Mindset

Tech-curiosity

Communication (EN)

Dutch language (plus)

Tools

Klaviyo

Gorgias

Yotpo

Job description

Location:Amsterdam (or Netherlands and willing to be in the office 2-3 days/week)

Type:Full-Time

About Us:

GoodKarma is a young and fast growing digital agency, based in Amsterdam. We build and grow future-proof brands at the crossroads of branding, content, ecommerce and growth services. Our clients range from A-brands to exciting newcomers:

• Daily Paper
• Filling Pieces
• The Mercer Brand
• Blundstone
• Anna+Nina
• Love Stories

...and many more.

Let's start with the good stuff... Why should you work with us:

We are a fun, young team based in Amsterdam, but working globally. Our gorgeous, brand new office is in De Baarsjes, complete with a garden and great benefits:

• Daily healthy, warm lunch, snacks, matcha, speciality coffee... all the good stuff
• Allowance for courses, events, and conferences to support your personal and professional development
• Hybrid work environment: work from home, the office or abroad, in consultation with your manager
• Team events, locally and abroad
• Possibility to participate in the Employee Stock Ownership Plan & profit sharing
• The opportunity to be part of building the next leading digital agency

Role Summary:

We are looking for an experiencedEcommerce Managerto support the development and execution of ecommerce strategies for our clients.

This role requires significant experience managing and optimising Shopify store(s). You will be the engine that keeps our client projects moving, supporting everything from hands-on Shopify management to preparing data for our CRO programs. You are a team player, eager to learn, and excited to make an impact on world-class lifestyle brands.

At GoodKarma we approach growth holistically. This means you will work closely not just with the ecommerce team of strategists, developers and designers, but also with the broader team of performance and email marketers.

Key Responsibilities:

1. Analytics & CRO Support:

• Dive into Data: With guidance from the senior team, you will analyze website performance using tools like Google Analytics (GA4) to identify trends and opportunities.
• Support Experimentation: Assist in creating detailed briefs for A/B tests and contribute to the analysis of test results to help us learn and iterate.
• Generate Reports: Compile and prepare clear, concise monthly performance reports that track key metrics and project progress for our clients.

2. Shopify & Content Coordination:

• Platform Management: Handle daily Shopify tasks, including uploading products, images, and videos, updating collections, and setting up campaign content.
• Quality Assurance: Perform regular site walk-throughs to identify bugs, check for inconsistencies, and ensure a flawless user experience.
• Innovation: Stay curious about the Shopify ecosystem, tracking new apps and features that could benefit our clients.
• Drive Projects Forward: Proactively manage and drive projects forward, ensuring tasks are clearly defined and deadlines are met.
• Work with Design & Development: Act as a key link between strategy and execution, collaborating closely with designers and developers to implement tests and website updates.
• Support Marketing Campaigns: Work cross-functionally with our Performance Marketing and Email teams to coordinate the onsite execution of commercial campaigns, from product launches to seasonal sales.

Qualifications and Experience:

• Experience: 2-3+ years in a relevant role such as ecommerce coordination or management, brand- or agency-side.
• Shopify Knowledge: Hands-on experience with the Shopify platform is essential. Experience with the rest of the D2C ecosystem such as Klaviyo, Gorgias, Yotpo etc, is a plus.
• Analytical Skills: You have a good understanding of web analytics and are comfortable navigating tools like Shopify and GA4 to find insights.
• Collaborative Spirit: You thrive in a team environment and are eager to learn from specialists across different departments.
• Exceptional Organisation: You have a keen eye for detail and enjoy switching between multiple clients and projects.
• Mindset: You have a proactive, problem-solving attitude. You like to learn by doing and have a strong desire to grow.
• Tech-Curiosity: You are excited about trying and learning new tools and platforms.
• Communication: Excellent verbal and written communication skills in English are mandatory. Dutch Fluency is a big plus.

Your Growth Path at Good Karma

We are committed to your development. This role is a launchpad for a successful career in ecommerce. Through close collaboration with specialists in CRO, design, development, and marketing, you'll gain a holistic understanding of the entire growth ecosystem. High performers will have a clear path to evolve into roles such as E-commerce Strategist or CRO Specialist.

What GoodKarma does

We're GoodKarma. A hybrid team of experts dedicated to driving your digital growth. We bring the right mix of data, strategy and creativity to the table to help our clients scale sustainably. Our clients are scaleups and A-brands in the fashion, beauty, lifestyle and FMCG sectors.

Mission

We are the full-stack ecommerce agency where brand and performance work together. We deliver aligned strategy and execution across paid acquisition, platform & conversion, and retention for ambitious brands.