Dutch-Speaking Solutions Consultant | Relocation Included

Recruitment By Ierotheos; Nederland; On-site; EUR 25,000 - 32,000; Full time

Benefits offered by this job

Fully Paid Training

Health Insurance

Fully Paid Relocation Package

Free Relocation Concierge

Monthly Performance Bonus

Job summary

Mercier Consultancy Group is seeking a Dutch-speaking Solutions Consultant in Bulgaria to provide high-level support to its premium global clientele. The role emphasizes Dutch-language customer service, cross-functional collaboration, and a strong relocation package to Bulgaria.

Candidate must be fluent in Dutch, hold an EU passport, and bring experience in customer support or client-facing roles. English proficiency is required to collaborate within an international team.

Qualifications

• Dutch native or fluent proficiency required.
• EU passport holder for EU employment.
• Experience in customer support or client-facing roles preferred.
• Proactive problem-solver with a tech-friendly mindset.
• English language proficiency for international teamwork.

Responsibilities

• Deliver professional and efficient support to Dutch-speaking customers across various channels.
• Act as a brand ambassador, ensuring high-quality resolution of inquiries.
• Identify, troubleshoot, and solve complex user issues to maintain satisfaction.
• Document interactions accurately for seamless case management.
• Collaborate with cross-functional teams to improve service delivery and workflows.
• Maintain comprehensive product knowledge to provide accurate solutions.
• Participate in team meetings and training to uphold service standards.

Skills

Dutch language

Communication skills

Customer support

Problem solving

Team collaboration

English proficiency

Job description

Mercier Consultancy Group is seeking a Dutch-speaking Solutions Consultant in Bulgaria to provide high-level support to its premium global clientele. The role emphasizes Dutch-language customer service, cross-functional collaboration, and a strong relocation package to Bulgaria.

Candidate must be fluent in Dutch, hold an EU passport, and bring experience in customer support or client-facing roles. English proficiency is required to collaborate within an international team.