Dutch Speaking Customer Support - Remote in Bulgaria - Paid Relocation

Mercier Consultancy Medical; Netherlands; Remote; EUR 30,000 - 40,000; Full time

Benefits offered by this job

Competitive Monthly Salary

Fully Paid Relocation Package

Fully Paid Training

Health Insurance

Performance bonus

Job summary

A leading consultancy in medical services is looking for a Dutch Speaking Customer Support Representative to provide exceptional service to clients. This remote role, based in Bulgaria, includes a fully paid relocation package and competitive salary. Ideal candidates are fluent in Dutch and have strong communication skills, with experience in customer service preferred. Join us for a robust training program and a supportive work culture.

Qualifications

• Fluency in Dutch (both written and spoken).
• Experience in customer support or service roles preferred.
• Strong problem-solving and interpersonal skills.

Responsibilities

• Provide support to Dutch-speaking clients via various channels.
• Resolve customer issues promptly to ensure satisfaction.
• Document interactions in CRM system accurately.

Skills

Fluency in Dutch

Experience in customer support

Excellent communication skills

Problem-solving abilities

Familiarity with CRM software

Job description

Dutch Speaking Customer Support - Remote in Bulgaria - Paid Relocation

Mercier Consultancy Medical is excited to offer an opportunity for a Dutch Speaking Customer Support Representative with the flexibility of working remotely from Bulgaria. This role comes with the significant perk of paid relocation, making it an excellent choice for individuals looking to start a new chapter in a dynamic environment while providing exceptional service to our valued clients.

Key Responsibilities

• Deliver outstanding customer support to Dutch‑speaking clients via phone, email, and chat
• Assist customers with inquiries about products, services, and company policies, ensuring timely responses
• Effectively resolve customer issues and complaints to maintain high levels of satisfaction
• Document customer interactions and feedback accurately in our CRM system
• Work collaboratively with other departments to provide effective solutions and improve the customer experience
• Stay updated on product knowledge and industry trends to offer the best possible support

Requirements

• Fluency in Dutch (both written and spoken) is essential; proficiency in English is a plus
• Experience in customer support or service roles is highly preferred
• Excellent communication and interpersonal skills with a customer‑focused mindset
• Strong problem‑solving abilities and a proactive approach to customer inquiries
• Familiarity with CRM software and customer service platforms is advantageous
• Ability to work independently and manage time effectively in a remote setting
• Willingness to relocate to Bulgaria and adapt to a new culture

Benefits

• Competitive Monthly Salary
• Fully Paid Relocation Package
• Fully Paid Training
• Health Insurance
• Performance bonus
• And Much More

Seniority level

• Entry level

Employment type

• Full‑time

Job function

• Customer Service

Industries

• IT Services and IT Consulting