Dutch-Speaking Luxury Car Support Specialist (Remote)

Mercier Consultancy MD; Netherlands; Remote; EUR 28,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

13th & 14th salaries

Fully paid training

Health insurance

Relocation package

Monthly performance bonus

Career growth in automotive

Job summary

Mercier Consultancy Group is seeking Dutch-speaking Customer Experts for Mercedes-Benz in Greece to represent a premium luxury automotive brand and deliver world-class support across digital channels.

You will handle inquiries about technical specs, service appointments, and navigation systems, while maintaining precise customer records and collaborating with internal teams to resolve complex queries, all from a remote Greece-based setting.

Qualifications

• Native or fluent Dutch (spoken and written).
• Excellent verbal and written communication required.
• Strong digital literacy and ability to learn complex automotive support systems.
• Ability to thrive in a remote work environment while representing global brands.

Responsibilities

• Provide world-class support to Mercedes-Benz customers across channels.
• Assist vehicle owners with inquiries on technical specs, service appointments, and navigation systems.
• Maintain detailed customer records and feedback loops to enhance service delivery.

Skills

Dutch language

Communication skills

Digital literacy

Remote work resilience

Job description

Mercier Consultancy Group is seeking Dutch-speaking Customer Experts for Mercedes-Benz in Greece to represent a premium luxury automotive brand and deliver world-class support across digital channels.

You will handle inquiries about technical specs, service appointments, and navigation systems, while maintaining precise customer records and collaborating with internal teams to resolve complex queries, all from a remote Greece-based setting.