Dutch-Speaking Customer Expert — Remote Tech Support

Mercier Consultancy MD; Netherlands; Remote; EUR 27,000 - 33,000; Full time

Benefits offered by this job

Relocation package

Fully paid initial training

Health insurance

13th and 14th salaries

Performance bonus schemes

Global career growth opportunities

Relocation support to Greece

Job summary

Mercier Consultancy Group is recruiting Dutch-speaking Customer Experts to support Dyson in Greece. You will deliver expert Dutch-language support, troubleshoot technical inquiries, and act as a Dyson brand ambassador across voice, email and chat channels.

Role requires native/fluent Dutch and excellent English, with remote work from Greece and a strong customer-centric approach. Competitive salary, relocation, initial training, and performance bonuses are offered.

Qualifications

• Native or fluent Dutch (spoken and written) required.
• Excellent English for international collaboration.
• Strong customer-centric mindset and professional communication.
• Problem-solving skills with ability to explain technical concepts clearly.
• Ability to work remotely from Greece with high productivity.

Responsibilities

• Deliver expert Dutch-language support for Dyson customers across channels.
• Troubleshoot technical inquiries and provide effective solutions.
• Maintain knowledge of consumer electronics industry trends to guide customers.
• Exhibit professional, high-end communication with customers via voice, email and chat.
• Build strong customer relationships as a Dyson brand ambassador.
• Provide feedback to internal teams on product performance and challenges.
• Meet individual and team KPIs aligned with premium service standards.

Skills

Dutch language

English proficiency

Customer focus

Problem solving

Remote work ability

Job description

Mercier Consultancy Group is recruiting Dutch-speaking Customer Experts to support Dyson in Greece. You will deliver expert Dutch-language support, troubleshoot technical inquiries, and act as a Dyson brand ambassador across voice, email and chat channels.

Role requires native/fluent Dutch and excellent English, with remote work from Greece and a strong customer-centric approach. Competitive salary, relocation, initial training, and performance bonuses are offered.