Dutch-Speaking Tech Support Specialist – Electronics (Athens)

Mercier Consultancy Group; Netherlands; On-site; EUR 20,000 - 27,000; Full time

Benefits offered by this job

Relocation package

Private health insurance

Performance bonus

13th/14th salaries

Training program

Job summary

Mercier Consultancy Group is sourcing candidates for a Dutch Speaking Customer Experts role with an electronics leader in Athens, Greece. You will provide technical support, engage with customers across channels, and act as a brand ambassador while collaborating with international teams.

It is a on-site position in Greece requiring native Dutch, with relocation and training included, plus a competitive monthly salary and a performance bonus.

Qualifications

• Native or fluent Dutch (spoken and written) is mandatory.
• Passion for technology and consumer electronics.
• Excellent communication skills and a customer-centric mindset.
• Valid EU passport.
• Previous experience in customer service or technical support is a plus.

Responsibilities

• Provide high-level technical support for premium consumer electronics via phone, email, and chat.
• Troubleshoot software and hardware issues to ensure user satisfaction.
• Educate customers on features and benefits of electronics technology.
• Maintain detailed customer records and provide feedback on product trends.
• Act as a brand ambassador, upholding high standards for a global electronics leader.
• Collaborate with international teams to resolve complex issues.
• Ensure SLAs are met with professional, helpful communication.

Skills

Dutch language

Technical support

Customer service

Communication skills

Team collaboration

Multicultural environment

Job description

Mercier Consultancy Group is sourcing candidates for a Dutch Speaking Customer Experts role with an electronics leader in Athens, Greece. You will provide technical support, engage with customers across channels, and act as a brand ambassador while collaborating with international teams.

It is a on-site position in Greece requiring native Dutch, with relocation and training included, plus a competitive monthly salary and a performance bonus.