Dutch Speaking Customer Service for an Automotive Brand - Work Remote in Greece

Mercier Consultancy MD; Netherlands; Sur place; EUR 20 000 - 27 000; Plein temps

Avantages offerts par ce poste

Relocation package

Health insurance

Training

Performance bonus

Résumé du poste

Mercier Consultancy Group is sourcing a Dutch-speaking Customer Service professional for a prestigious automotive brand in Greece. You will handle inquiries across phone, email, and live chat, providing high-level support and maintaining detailed CRM records.

Ideal candidates are fluent in Dutch, hold an EU passport or Greece work permit, and bring customer service experience with a passion for automotive tech. Relocation is provided.

Qualifications

• Native or fluent Dutch (spoken and written)
• EU passport or valid Greece work permit
• Experience in customer service or high-end services is a plus
• Strong communication and empathy for clients

Responsabilités

• Provide high-level customer support regarding vehicle maintenance, technical inquiries, and service scheduling
• Represent the automotive brand with professionalism and prestige
• Handle inquiries via phone, email, and live chat
• Troubleshoot technical issues using knowledge databases
• Manage CRM documentation to ensure premium service quality
• Collaborate with international teams to improve customer journey

Connaissances

Dutch language

Customer service

Communication

Outils

CRM software

Description du poste

Dutch Speaking Customer Service for a Prestigious Automotive Brand

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with world-class organizations across the globe. As a leader in European BPO recruitment, we pride ourselves on matching ambitious professionals with career-defining roles in vibrant international hubs.

Job Overview

We are currently sourcing candidates for a prestigious Dutch Speaking Customer Service for a Prestigious Automotive Brand position in Greece. This role offers a unique opportunity to represent a legendary leader in the automotive industry while enjoying the Mediterranean lifestyle through our exclusive jobs in Greece portfolio.

Key Responsibilities

• Provide high-level support to customers regarding vehicle maintenance, technical inquiries, and service scheduling
• Represent a top-tier automotive brand with the professionalism and prestige expected by their clientele
• Handle customer interactions across various channels, including phone, email, and live chat
• Troubleshoot technical issues for vehicle owners, utilizing industry-standard knowledge databases
• Act as a primary point of contact for inquiries related to automotive warranties, road assistance, and service centers
• Maintain detailed documentation of customer interactions within the company's CRM system to ensure premium service quality
• Collaborate with international teams to optimize the customer journey and brand loyalty within the automotive industry

Requirements

• Native or fluent Dutch (spoken and written) is mandatory for this role
• Valid EU passport or a valid work permit for Greece
• Strong passion for the automotive industry and a technical aptitude to learn vehicle systems
• Previous experience in customer service or a high-end service environment is considered a significant advantage
• Excellent communication skills, with an ability to provide empathy and professional solutions to clients
• Willingness to relocate to Greece and embrace the vibrant culture of this historic nation

Benefits

What We Offer

• Competitive Monthly Salary + 13th and 14th salaries as a special performance benefit
• Monthly Performance Bonus tailored to your success and dedication
• Fully Paid Relocation Package (flight, transfer, and hotel accommodation upon arrival)
• Comprehensive, fully paid training provided by experts in the automotive industry
• Private health insurance and other attractive benefits for employees in Greece
• The opportunity to build your career in one of the most sought-after Dutch-speaking jobs in Europe
• Ongoing career development and professional growth within a multinational environment

Life in Greece

Living and working in Greece offers an unparalleled quality of life, blending ancient history with a modern, cosmopolitan energy. When you secure one of our Dutch-speaking jobs, you gain access to the glorious Mediterranean sunshine, world-famous beaches, and a vibrant social scene that makes Greece one of the most popular destinations for international professionals.

Beyond the incredible climate, Greece offers a relaxed pace of life, world-class gastronomy, and a welcoming local culture. By joining this Dutch Speaking Customer Service for a Prestigious Automotive Brand position in Greece, you will benefit from a seamless relocation process that allows you to start your new life with total peace of mind. Experience the perfect balance of professional ambition and Mediterranean wellness in Greece.

Sincerely,
The Recruitment Team at Mercier Consultancy Group