Dutch-Speaking Automotive Customer Care — Greece Relocation

Mercier Consultancy MD; Netherlands; On-site; EUR 20,000 - 27,000; Full time

Benefits offered by this job

Relocation package

Health insurance

Training

Performance bonus

Job summary

Mercier Consultancy Group is sourcing a Dutch-speaking Customer Service professional for a prestigious automotive brand in Greece. You will handle inquiries across phone, email, and live chat, providing high-level support and maintaining detailed CRM records.

Ideal candidates are fluent in Dutch, hold an EU passport or Greece work permit, and bring customer service experience with a passion for automotive tech. Relocation is provided.

Qualifications

• Native or fluent Dutch (spoken and written)
• EU passport or valid Greece work permit
• Experience in customer service or high-end services is a plus
• Strong communication and empathy for clients

Responsibilities

• Provide high-level customer support regarding vehicle maintenance, technical inquiries, and service scheduling
• Represent the automotive brand with professionalism and prestige
• Handle inquiries via phone, email, and live chat
• Troubleshoot technical issues using knowledge databases
• Manage CRM documentation to ensure premium service quality
• Collaborate with international teams to improve customer journey

Skills

Dutch language

Customer service

Communication

Tools

CRM software

Job description

Mercier Consultancy Group is sourcing a Dutch-speaking Customer Service professional for a prestigious automotive brand in Greece. You will handle inquiries across phone, email, and live chat, providing high-level support and maintaining detailed CRM records.

Ideal candidates are fluent in Dutch, hold an EU passport or Greece work permit, and bring customer service experience with a passion for automotive tech. Relocation is provided.