Dutch-Speaking Customer Support for Energy Tech

Tibber; Amsterdam; On-site; EUR 30,000 - 40,000; Full time

Job summary

A leading energy technology company in Amsterdam is seeking a Customer Support Specialist to enhance customer service and support within a dynamic environment. This role involves engaging with customers, resolving issues, and providing product knowledge while contributing to sustainability efforts. Ideal candidates will have strong communication skills in Dutch and English, experience in customer service, and a passion for innovative energy solutions. Join us in revolutionizing the energy industry.

Qualifications

• Fluency in Dutch and English is required.
• Experience in customer service or a relevant field is preferred.
• Interest in sustainability and smart energy solutions.

Responsibilities

• Deliver exceptional customer service across multiple channels.
• Research and resolve customer questions and concerns.
• Provide technical support for software and hardware issues.
• Handle billing and account management inquiries.
• Maintain accurate records in the CRM system.

Skills

Strong communication skills

Customer-oriented mentality

Technical literacy

Problem-solving ability

Job description

A leading energy technology company in Amsterdam is seeking a Customer Support Specialist to enhance customer service and support within a dynamic environment. This role involves engaging with customers, resolving issues, and providing product knowledge while contributing to sustainability efforts. Ideal candidates will have strong communication skills in Dutch and English, experience in customer service, and a passion for innovative energy solutions. Join us in revolutionizing the energy industry.