Dutch-Speaking Customer Support Specialist – Energy & Tech

Tibber; Amsterdam; On-site; EUR 30,000 - 45,000; Full time

Job summary

A forward-thinking energy tech company is seeking a Customer Support Specialist in Amsterdam to provide excellent service to customers regarding energy solutions. This role requires fluency in Dutch and English, along with a passion for sustainability. You'll assist customers with inquiries, technical support, and account management. Ideal candidates have strong communication skills, a customer-oriented approach, and experience in a relevant field. Join us in making the energy transition happen!

Qualifications

• Fluency in Dutch and English is required due to customer communication.
• Experience in customer service or relevant field.
• Ability to troubleshoot technical issues effectively.

Responsibilities

• Deliver world-class customer service across multiple channels.
• Research and resolve customer issues quickly.
• Develop knowledge of products to assist customers.

Skills

Strong communication skills (Dutch and English)

Customer-oriented mentality

Problem-solving ability

Technical literacy

Interest in sustainability and energy-saving solutions

Job description

A forward-thinking energy tech company is seeking a Customer Support Specialist in Amsterdam to provide excellent service to customers regarding energy solutions. This role requires fluency in Dutch and English, along with a passion for sustainability. You'll assist customers with inquiries, technical support, and account management. Ideal candidates have strong communication skills, a customer-oriented approach, and experience in a relevant field. Join us in making the energy transition happen!