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Benefits offered by this job
Competitive salary + bonus
100% NS Card
Hybrid working model
Growth opportunities
Job summary
A global leader in smart energy solutions is seeking a proactive Customer Service representative for their office in Amsterdam. The role involves managing customer interactions, coordinating orders, and supporting various departments. Candidates must be fluent in Dutch and have experience with ERP systems, ideally Microsoft Dynamics 365. The position offers a competitive salary, bonus, and a hybrid working model, alongside opportunities for growth within an international group. This is a full-time position on a Dutch contract, initially for one year.
Qualifications
Fluent in Dutch is mandatory.
Experience in Inside Sales, Customer Service, or Order Management.
Ability to handle sales and logistics tasks.
Responsibilities
Be the first point of contact for customers, manage requests and orders.
Ensure smooth order management from quotation to delivery.
Collaborate with Sales, Logistics, and Finance teams.
Participate in inventory management and warehouse coordination.
Improve and optimize ERP & reporting processes.
Skills
Fluent Dutch
Experience with ERP/CRM systems
Strong organizational skills
Customer focus
Multitasking ability
Tools
Microsoft Dynamics 365
Job description
A global leader in smart energy solutions is seeking a proactive Customer Service representative for their office in Amsterdam. The role involves managing customer interactions, coordinating orders, and supporting various departments. Candidates must be fluent in Dutch and have experience with ERP systems, ideally Microsoft Dynamics 365. The position offers a competitive salary, bonus, and a hybrid working model, alongside opportunities for growth within an international group. This is a full-time position on a Dutch contract, initially for one year.