Dutch-Speaking Customer Specialist — Relocation & Perks

BlueView Talent; Amsterdam; On-site; EUR 32,000 - 42,000; Full time

Benefits offered by this job

Meal allowance

Health and life insurance

Relocation package

Onsite work

Job summary

BlueView Talent seeks a Customer Specialist to be the first point of contact for customers across phone, email, chat, and other channels. You will deliver professional, personalized support on orders, accounts, products, and services, guiding customers from inquiry to resolution.

Responsibilities include documenting interactions, collaborating with teams, and staying updated on company offerings. Fluency in Dutch and English is required; EU citizenship or Portuguese residency may apply.

Qualifications

• Fluent Dutch and English as required for customer communications.
• Strong analytical, creative, and communication abilities.

Responsibilities

• Provide friendly, professional customer support via multiple channels.
• Assist customers with inquiries related to orders, accounts, products, and services.
• Record interactions and resolutions accurately in internal systems.
• Coordinate with internal teams to resolve issues quickly and effectively.
• Identify recurring concerns and provide feedback for process improvements.

Skills

Dutch (C1/C2)

English (B2)

Analytical thinking

Communication

Job description

BlueView Talent seeks a Customer Specialist to be the first point of contact for customers across phone, email, chat, and other channels. You will deliver professional, personalized support on orders, accounts, products, and services, guiding customers from inquiry to resolution.

Responsibilities include documenting interactions, collaborating with teams, and staying updated on company offerings. Fluency in Dutch and English is required; EU citizenship or Portuguese residency may apply.