Dutch-Speaking Customer Support (Relocation to Portugal)

Cross Border Talents; Amsterdam; On-site; EUR 30,000 - 36,000; Full time

Benefits offered by this job

Competitive salary & bonuses

Flight tickets

Accommodation

Health insurance

International environment

Job summary

Cross Border Talents is hiring a Dutch speaking Customer Support professional for a full relocation to Portugal. You will handle inquiries via phone, email, chat and social media, delivering accurate product information and resolving issues while maintaining records.

Ideal candidates have Dutch C1 and English at least B2, EU citizenship or Portuguese work permit, and a customer-focused mindset. The role offers competitive pay, bonuses, flight tickets, accommodation, and health insurance in a

Qualifications

• Dutch C1 or higher
• English B2 or higher
• EU citizenship or valid Portuguese work permit

Responsibilities

• Respond to customer inquiries via phone, email, chat, or social media
• Resolve customer complaints and issues in a professional and timely manner
• Provide accurate information about products, services, and company policies
• Maintain detailed and accurate records of customer interactions
• Escalate complex issues to the appropriate department when required
• Follow company guidelines, quality standards, and performance metrics
• Ensure high levels of customer satisfaction and service quality

Skills

Dutch language

Customer support

Communication

Job description

Cross Border Talents is hiring a Dutch speaking Customer Support professional for a full relocation to Portugal. You will handle inquiries via phone, email, chat and social media, delivering accurate product information and resolving issues while maintaining records.

Ideal candidates have Dutch C1 and English at least B2, EU citizenship or Portuguese work permit, and a customer-focused mindset. The role offers competitive pay, bonuses, flight tickets, accommodation, and health insurance in a