Dutch-Speaking Customer Service Advisor, (Relocation to Athens Supported)

Savior Artigos Texteis Lda; Tilburg; Remote; EUR 28,000 - 36,000; Full time

Benefits offered by this job

Remote work after training

Hotel accommodation during training

Relocation allowance

Comprehensive training

International environment

Job summary

Savior Artigos Texteis Lda in the Netherlands is seeking Dutch-speaking Customer Service Advisors to support an international travel and hospitality project. The role offers remote work from your home country after a training period and requires fluency in Dutch and English.

Initial training is provided, with onboarding in Athens for the assignment. Availability for rotating shifts and a conducive home office setup are essential.

Qualifications

• Fluent Dutch and English (written and spoken).
• Customer service experience is an advantage but not required.

Responsibilities

• Assist customers by phone, email and chat in Dutch and English.
• Resolve booking questions, changes and issues quickly and accurately.
• Document interactions and escalate complex cases when needed.

Skills

Fluent Dutch

Fluent English

Job description

Are you fluent in Dutch and English and looking for an international role with flexibility to work remotely? We are hiring Dutch-speaking Customer Service Advisors to support a leading international project in the travel & hospitality sector.

What You'll Do

• Help customers in Dutch and English by phone, email and chat
• Resolve booking questions, changes and issues quickly and accurately
• Deliver a friendly, high-quality customer experience
• Document interactions and escalates complex cases when needed

What We Offer

• Competitive monthly salary
• Full training before going live
• Remote work from your home country after training (for Dutch speakers not based in Athens)
• Hotel accommodation close to the office during training/relocation
• Relocation allowance for candidates moving from abroad
• Support with hiring and legal documentation
• An international, multicultural work environment

What You Need

• Fluent Dutch and English (written and spoken)
• Customer service experience is an advantage but not required
• Availability for rotating shifts, Monday to Sunday, between 08:00 and 00:00
• Ability to travel to Athens, Greece, for onboarding
• Stable internet connection and a quiet workspace for remote work

Start date: Immediate. Early applications are prioritized.