Dutch & English Customer Support Representative - Greece (Relocation Support)

Cross Border Talents; Amsterdam; Remote; EUR 15.000 - 18.000; Vollzeit

Benefits dieser Stelle

Relocation assistance

Hotel accommodation near office (3 wks

Training accommodation for Dutch-speck

Full legal/hiring support

Zusammenfassung

Cross Border Talents is seeking a Customer Support Representative (Dutch & English) for a 100% remote role based in Athens, Greece. You will provide multi-channel support in Dutch and English and participate in rotating shifts from 08:00 to 00:00.

Relocation is supported with hotel accommodations, initial relocation assistance up to €300, and full legal/hiring support to enable a smooth transition to remote work in Greece.

Qualifikationen

• Fluent in Dutch and English (C1-C2).
• Based in or willing to relocate to Athens, Greece for remote work.
• Experience in customer support is preferred.

Aufgaben

• Deliver customer support via phone, email and chat in Dutch and English.
• Assist customers with inquiries, troubleshooting and issue resolution.
• Work rotating shifts between 08:00 and 00:00, Monday to Sunday.

Kenntnisse

Dutch language

English language

Customer support

Jobbeschreibung

Are you fluent in Dutch and English and looking for a remote career opportunity based in vibrant Athens,Greece? Join an international team offering a competitive salary, comprehensive relocation support, and the flexibility to work from home!

Job Overview

• Position: Customer Support Representative (Dutch & English)
  
• Location: Remote (Based in Athens, Greece)
  
• Work Model: 100% Remote in Greece
  
• Schedule: Monday to Sunday (Shifts scheduled between 08:00 and 00:00)
  
• Compensation: €1,500 Gross per month
  

Key Benefits & Relocation Package

• Financial Assistance: Up to €300 initial relocation support for candidates moving from abroad.
  
• Accommodation Support:
  
  • 3 weeks of hotel accommodation near the office upon arrival.
    
  • For Dutch-speaking candidates moving from outside Athens, accommodation is provided for the duration of your training before transitioning to remote work.
    
  • Case-by-case relocation assistance available for candidates residing in Greece without home office setups.
    
• Administrative Assistance: Full legal support to help you process all necessary hiring and work documents.
  

Key Responsibilities

• Deliver exceptional customer support via phone, email, and chat in both Dutch and English.
  
• Assist customers with inquiries, troubleshooting, and issue resolution in a professional manner.
  
• Work flexibly within rotational shift schedules between 08:00 and 00:00, Monday through Sunday.
  

Requirements

• Language Skills: Fluent / C1-C2 proficiency in both Dutch and English.
  
• Location: Must be based in or able to relocate to Athens, Greece to work remotely.
  
• Documentation: Candidates are responsible for providing the required legal documents for hiring in Greece (with legal guidance provided).
  

About the Location

Enjoy living and working in Athens, Greece—a dynamic European capital known for its Mediterranean climate, rich ancient heritage, world-class landmarks, and lively lifestyle!