Dutch & English Customer Support Representative - Greece (Relocation Support)

Savior Artigos Texteis Lda; Amsterdam; Remote; EUR 15,000 - 18,000; Full time

Benefits offered by this job

Relocation package

Accommodation support

Administrative/legal hiring support

Job summary

Savior Artigos Texteis Lda is seeking a Customer Support Representative fluent in Dutch and English to deliver superior service remotely from Greece. You will handle inquiries via phone, email, and chat, providing clear guidance and solutions to customers across channels.

The role includes rotating shifts between 08:00 and 00:00, Monday to Sunday, with onsite relocation and remote work flexibility for the right candidate.

Qualifications

• Fluent / C1–C2 in Dutch and English.
• Customer support experience is a plus.

Responsibilities

• Provide customer support via phone, email, and chat in Dutch and English.
• Troubleshoot inquiries and resolve issues professionally.
• Work with rotating shifts between 08:00 and 00:00, Monday–Sunday.

Skills

Dutch language

English language

Job description

Are you fluent in Dutch and English and looking for a remote career opportunity based in vibrant Athens,Greece? Join an international team offering a competitive salary, comprehensive relocation support, and the flexibility to work from home!

Job Overview

• Position: Customer Support Representative (Dutch & English)
• Location: Remote (Based in Athens, Greece)
• Work Model: 100% Remote in Greece
• Schedule: Monday to Sunday (Shifts scheduled between 08:00 and 00:00)
• Compensation: €1,500 Gross per month

Key Benefits & Relocation Package

• Financial Assistance: Up to €300 initial relocation support for candidates moving from abroad.
• Accommodation Support:
  • 3 weeks of hotel accommodation near the office upon arrival.
  • For Dutch-speaking candidates moving from outside Athens, accommodation is provided for the duration of your training before transitioning to remote work.
  • Case-by-case relocation assistance available for candidates residing in Greece without home office setups.
• Administrative Assistance: Full legal support to help you process all necessary hiring and work documents.

Key Responsibilities

• Deliver exceptional customer support via phone, email, and chat in both Dutch and English.
• Assist customers with inquiries, troubleshooting, and issue resolution in a professional manner.
• Work flexibly within rotational shift schedules between 08:00 and 00:00, Monday through Sunday.

Requirements

• Language Skills: Fluent / C1–C2 proficiency in both Dutch and English.
• Location: Must be based in or able to relocate to Athens, Greece to work remotely.
• Documentation: Candidates are responsible for providing the required legal documents for hiring in Greece (with legal guidance provided).

About the Location

Enjoy living and working in Athens, Greece—a dynamic European capital known for its Mediterranean climate, rich ancient heritage, world-class landmarks, and lively lifestyle!