CXM Campaign Manager: Full Lifecycle & Data-Driven

Merkle Nederland; Rotterdam; On-site; EUR 60,000 - 80,000; Full time

Job summary

Merkle Nederland is seeking an experienced CXM Campaign Manager to own campaigns end-to-end, from brief to production and quality control, across multiple brands. You will collaborate with clients, internal teams and partners to ensure accurate, efficient delivery and continuous optimization.

You will work in a role that demands strong ownership, strategic oversight of the cross-campaign agenda, and proactive risk management, with opportunities to mentor others and influence campaign standards.

Qualifications

• 3+ years of relevant experience in campaign management, CXM, CRM, or digital marketing.
• Strong organizational skills with excellent attention to detail.
• Ability to manage multiple projects independently under pressure.
• Fluent in Dutch and English, written and spoken.

Responsibilities

• Manage CXM campaigns from brief through production and quality control.
• Own cross-campaign agenda, prioritising timelines, dependencies and deliverables.
• Build strong relationships with clients and stakeholders, translating objectives into actions.
• Coordinate internal teams and external partners to deliver high-quality outcomes.
• Communicate clearly with clients and stakeholders throughout the lifecycle.
• Identify opportunities to improve processes, efficiency and performance using data and testing.
• Share knowledge and coach junior colleagues to support development.

Skills

Campaign management

Stakeholder management

Data-driven optimization

Dutch & English communication

Job description

Merkle Nederland is seeking an experienced CXM Campaign Manager to own campaigns end-to-end, from brief to production and quality control, across multiple brands. You will collaborate with clients, internal teams and partners to ensure accurate, efficient delivery and continuous optimization.

You will work in a role that demands strong ownership, strategic oversight of the cross-campaign agenda, and proactive risk management, with opportunities to mentor others and influence campaign standards.