CXM Campaign Manager — End-to-End Ownership

Merkle Nederland; Amsterdam; On-site; EUR 55,000 - 75,000; Full time

Job summary

Merkle Nederland is seeking an experienced CXM Campaign Manager who will own campaigns end-to-end—from brief to production and quality control—across multiple brands. You will work with clients, internal teams and external partners to deliver high‑quality campaigns.

You’ll manage the cross‑campaign agenda, coordinate priorities and timelines, translate business objectives into actionable strategies, and coach junior colleagues.

Qualifications

• 3+ years of relevant experience in campaign management, CXM, CRM, digital marketing or related field.
• Strong organizational skills and excellent attention to detail.
• Experience working with a diverse stakeholder landscape.
• Ability to manage multiple projects independently under pressure.
• Proactive, solution-oriented mindset with ownership.
• Analytical skills and an interest in data-driven campaign optimization.
• Strong communication in Dutch and English.

Responsibilities

• Manage CXM campaigns from brief and requirements gathering through to production and quality control.
• Own the cross-campaign agenda, managing priorities, timelines, dependencies and deliverables.
• Build relationships with clients and stakeholders, translating business objectives into actionable strategies.
• Coordinate internal teams and external partners to deliver high-quality campaign outcomes.
• Communicate clearly with clients and stakeholders throughout the lifecycle.
• Identify opportunities to improve campaign processes, efficiency and performance through data, testing and optimization.
• Apply quality assurance and change management best practices.
• Share knowledge and coach junior colleagues to support their development.

Skills

Campaign management

Data analytics

Dutch language

English language

Ownership

Tools

Campaign platforms

Job description

Merkle Nederland is seeking an experienced CXM Campaign Manager who will own campaigns end-to-end—from brief to production and quality control—across multiple brands. You will work with clients, internal teams and external partners to deliver high‑quality campaigns.

You’ll manage the cross‑campaign agenda, coordinate priorities and timelines, translate business objectives into actionable strategies, and coach junior colleagues.