CXM Solutions Architect: Real-Time Personalization & AI

Merkle; Rotterdam; On-site; EUR 70,000 - 100,000; Full time

Benefits offered by this job

Continuous learning and certifications

Collaborative culture

Supportive environment

Job summary

Merkle is seeking a CXM Solution Architect in Rotterdam to design and implement enterprise-scale CXM architectures. You will lead cross-functional teams and serve as a trusted advisor to clients while staying ahead of CXM and AI trends.

The ideal candidate has a strong background in Martech ecosystems, consultative selling at the C-level, and excellent analytical and communication skills. Enjoy a collaborative culture and impactful work with leading global brands.

Qualifications

• Proven track record in enterprise-scale CXM architecture.
• Strong enterprise architecture background.
• Experience in consultative selling and influencing C-level decisions.

Responsibilities

• Design and govern CXM architectures for seamless customer experiences.
• Set standards for best-in-class Martech stacks.
• Lead cross-functional teams ensuring alignment with strategic objectives.

Skills

CXM architecture expertise

Martech ecosystems

Consultative selling

Salesforce

Adobe Experience Cloud

AI/ML integration

Analytical skills

Communication skills

Job description

Merkle is seeking a CXM Solution Architect in Rotterdam to design and implement enterprise-scale CXM architectures. You will lead cross-functional teams and serve as a trusted advisor to clients while staying ahead of CXM and AI trends.

The ideal candidate has a strong background in Martech ecosystems, consultative selling at the C-level, and excellent analytical and communication skills. Enjoy a collaborative culture and impactful work with leading global brands.