Customer Support and Sales Coordinator

SIRE LIFE SCIENCES; Venlo; On-site; EUR 32,000 - 46,000; Full time

Job summary

SIRE LIFE SCIENCES in the Netherlands is seeking a Customer Support and Sales Coordinator to handle order entry, ERP/customer data maintenance, and clerical support for the sales team.

The role requires a proactive, organized individual with strong communication skills who can balance multiple tasks and collaborate with internal departments to ensure smooth operations. English proficiency is essential; Dutch knowledge is a plus.

Qualifications

• Experience in sales support, customer service, or administrative roles.
• Organized, accurate, and capable of handling multiple priorities.
• Excellent communication skills and a team-oriented mindset.
• Proficient in Microsoft Office; experience with SAP is a plus.
• Good command of the English language; knowledge of Dutch or other European languages is advantageous.

Responsibilities

• Process customer orders accurately and efficiently through order entry.
• Maintain and update customer and product information in the ERP system.
• Prepare sales reports, quotations, and other commercial documentation.
• Support the sales team with daily administrative tasks.
• Collaborate with Customer Service, Supply Chain, and Logistics for seamless order processing.
• Monitor order statuses and follow up on customer inquiries or requests.
• Assist with general sales administration and identify opportunities for process improvement.

Skills

Sales support

Customer service

Administrative work

Organized

Communication skills

Team orientation

Tools

Microsoft Office

SAP

Job description

Company Overview

A well-established international food company known for its collaborative and innovative approach. They deliver quality products to customers across Europe, maintaining a strong focus on service and operational excellence.

Role Description

The Customer Support and Sales Coordinator will play a vital role in supporting the sales team by managing administrative and operational tasks. This position requires a proactive individual who is detail-oriented and organized, helping ensure smooth communication between customers and internal departments.

Responsibilities

• - Process customer orders accurately and efficiently through order entry.
• - Maintain and update customer and product information in the ERP system.
• - Prepare sales reports, quotations, and other commercial documentation.
• - Support the sales team with daily administrative tasks.
• - Collaborate with departments such as Customer Service, Supply Chain, and Logistics to ensure seamless order processing.
• - Monitor order statuses and follow up on customer inquiries or requests.
• - Assist with general sales administration and identify opportunities for process improvement.

Requirements

• - Experience in sales support, customer service, or administrative roles.
• - Organized, accurate, and capable of handling multiple priorities.
• - Excellent communication skills and a team-oriented mindset.
• - Proficient in Microsoft Office; experience with SAP is a plus.
• - Good command of the English language; knowledge of Dutch or other European languages is advantageous.