Customer Data Architect

parsionate; Amsterdam; On-site; EUR 70,000 - 90,000; Full time

Job summary

A leading consulting firm is seeking a Customer Tech / Customer Data Architect in Amsterdam. In this role, you will lead assessments and design scalable customer data architectures. Your expertise will guide the integration of customer tech solutions while collaborating with cross-functional teams and C-level stakeholders. The position demands a strong knowledge of CDPs, marketing automation, and cloud data platforms. The ideal candidate will stay informed about industry trends, especially in MarTech and AI-driven engagements. This role offers an opportunity to make a significant impact in an innovative environment.

Qualifications

• Experience with customer data management and architecture.
• Familiarity with CDPs, marketing automation, and cloud data warehouses.
• Ability to work with C-level stakeholders and cross-functional teams.

Responsibilities

• Lead customer data maturity assessments and define target architectures.
• Design end-to-end customer data architectures.
• Advise on solutions across various Customer Tech platforms.
• Translate use cases into data models and activation pipelines.
• Shape GenAI and agentic architectures within customer data.
• Oversee delivery quality and technical solution integrity.
• Collaborate with teams to ensure architecture alignment.
• Support business development by identifying opportunities.
• Stay updated on industry trends in MarTech and AI.

Job description

Overview

There will never be a typical day at Accenture Song, but that’s why people choose to be here. The opportunities to make a difference while working on exciting client initiatives are limitless in this ever-changing space.

As a Customer Tech / Customer Data Architect, you help clients define, design, and realize modern customer data foundations. You assess the maturity of their customer data landscape, shape future-state architectures, and translate business goals into actionable technical roadmaps. You work closely with C-level stakeholders, product owners, data engineers, and MarTech specialists to build a scalable, privacy-proof, and AI-ready customer data ecosystem.

The Work

• Lead customer data and MarTech maturity assessments, defining target architectures and actionable roadmaps
• Design end-to-end customer data architectures covering identity resolution, profile unification, ingestion, activation, governance, and security
• Advise on and architect solutions across Customer Tech platforms: CDPs, marketing automation, Customer Service technology, DAM, digital marketing tooling, and cloud data warehouses (e.g., GCP BigQuery, Azure)
• Translate business and marketing use cases into data models, integration patterns, APIs, and activation pipelines
• Shape and guide GenAI and agentic architectures within the customer data domain, ensuring responsible and scalable adoption
• Oversee delivery quality and technical solution integrity across complex implementations and migrations
• Collaborate with cross-functional teams to ensure architecture alignment across data, engineering, and marketing
• Support business development by identifying opportunities, shaping proposals, and delivering architectural vision pieces
• Stay ahead of industry trends in MarTech, CDPs, and AI-driven customer engagement

About Accenture Song

Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product, and experience design; technology and experience platforms; creative, media and marketing strategy and campaign, content and channel orchestration.