GenAI Engineer

Vacaturebank; Amsterdam; On-site; EUR 90,000 - 130,000; Full time

Benefits offered by this job

Unlimited learning

Do Good volunteering program

Paid transport

Home office setup allowance

Social activities

Job summary

Accenture Song seeks a GenAI Engineer to design and implement LLM-based solutions that weave GenAI, agentic workflows, and customer data tech together. You will translate business needs into actionable architectures and build prototypes to enhance ecommerce, marketing and customer service stacks.

You will also communicate decisions to non-technical stakeholders and help teams adopt AI-driven practices to improve data collection, activation and usage across client environments.

Qualifications

• 3+ years in Customer Technology with GenAI exposure.
• Hands-on GenAI topics and field experience required.
• Ability to explain technical decisions to non-technical audiences.

Responsibilities

• Design and implement GenAI solutions for customer data platforms.
• Build hand-on LLM-based prototypes for ecommerce, marketing and support.
• Translate business needs into scalable architectures.
• Communicate decisions to non-technical stakeholders clearly.
• Help teams adopt AI-driven practices for data activation and usage.

Skills

SQL

Python/JavaScript

APIs

Cloud services

GenAI concepts

LLM-based prototyping

Agentic workflow design

Software engineering best practices

Education

Master's degree in Computer Science/Data Science/Engineering

Tools

Git

LLM APIs

Vector databases

Job description

There will never be a typical day at Accenture Song, but that’s why people choose to be here. With diverse client challenges and a fast-evolving field, the work here is both stimulating and impactful.

As a GenAI Engineer, you will design and implement technical solutions that bring GenAI, agentic workflows, and customer data technologies together. You will translate business needs into actionable architectures, build hands-on LLM-based prototypes, and enhance clients’ customer experience stacks across ecommerce, marketing, and customer service. While primarily focused on technical delivery, you will clearly communicate your decisions to non-technical stakeholders and help teams adopt AI-driven practices that improve how they collect, activate, and use customer data

The work

• 
  Intermediate Data Engineering skills, in the context of Customer applications - you should be proficient with SQL database operations, have solid working knowledge of Python and/or JavaScript/TypeScript, and be comfortable using APIs and standard Cloud services.
  
• 
  High-level understanding of ML concepts - you should understand the main stages of an ML/GenAI application lifecycle (data preparation, model selection, training, evaluation, deployment, monitoring).
  
• 
  Hands-on GenAI experience- you should have practical experience building or integrating LLM-based applications at scale (prompt engineering, embeddings and vector databases, use of LLM APIs, evaluation frameworks, monitoring concepts).
  
• 
  Knowledge of agentic patterns and workflow automation strategies in Customer Technology contexts- you should be able to propose architectures using agent-based orchestration for Customer Tech use cases (e.g. campaign content generation, CDP data analysis, …).
  
• 
  Knowledge of Software Engineering best practices- including version control, clean code, testing practices, documentation standards, and modular design.
  

Who we are - Accenture

Accenture Song

Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product, and experience design; technology and experience platforms; creative, media and marketing strategy and campaign, content and channel orchestration. Join us and bring to life bold ideas with the biggest impact through the unlimited potential of creativity, technology, and intelligence. Visit us at: www.accenture.com/song.

Song is one of five services that make up one Accenture - the others are Strategy & Consulting, Technology, Operations, and Industry X.

Here’s What You'll Need

• 
  Ability to explain technical decisions to non-technical audiences - you should be comfortable articulating technical concepts, trade-offs, and solution choices to stakeholders with varying technical backgrounds.
  
• 
  Experience working in the field of Customer Technology- you should have 3+ years of working experience in a professional environment in the field of Customer Technology (e.g. working on projects related to CDPs, Web/Product Analytics, Personalization, CRM, Marketing Automation, E-commerce platforms or customer service applications) and at least 1+ year hands on experience on GenAI topics
  
• 
  Language proficiency - English fluency is required; Dutch proficiency is a plus.
  
• 
  Educational Background - Master’s degree in Computer Science, Data Science or Engineering
  

What’s in it for you?

Accenture is a global company with a world-class brand and reputation. Our people are Change Makers, and to support them as an employer, we make five promises:

• Work with flexibility, in a culture based on trust.

• Embrace a sustainable growth mindset.

• Live a human-led culture of Inclusion & Diversity by caring deeply for all our people.

• Lead and transform our clients with technology.

• Connect with our global network of 700.000 colleagues.

These promises are reflected through our excellent employee benefits, including:

• Unlimited learning: access to thousands of free courses, classes and workshops.

• ‘Do Good’ volunteering program.

• Paid transport (budget for electric bicycle or car, NS-Business card);

• A laptop, iPhone, and home office setup allowance.

• Social activities like Friday Drinks, sport events and parties

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences.All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law.Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.