Customer Care Ambassador – Remote-Friendly

cygnific; Amsterdam; Híbrido; EUR 28 000 - 34 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Salary €2,754.21 gross per month

Work from home a few days

Remote work allowance

Travel allowance

25 vacation days

Social events

Training and development

Different product to work with

Resumo da oferta

Cygnific is recruiting a Rituals Ambassador to be the listening ear and friendly voice for Rituals customer care channels in Amsterdam. You’ll handle inquiries by phone, social media and email with personal attention, aiming to help and inspire while avoiding robotic scripts.

You’ll use your German or Dutch and English skills, bring creativity in writing, and thrive in a service‑oriented, collaborative team.

Qualificações

• At least a higher general secondary or secondary vocational education degree.
• Fluency in German or Dutch and English.
• Available for 32 hours per week.
• Flexible hours Mon-Fri 08:45–21:00 and weekends 10:00–18:30.
• Creative writing skills.
• Service‑oriented with teamwork and strong communication.

Responsabilidades

• Serve as the listening ear and friendly voice across Rituals customer care channels (phone, social media, email).
• Provide helpful responses with personal attention, not a rigid script.
• Strive to find quick solutions and exceed customer expectations.
• Help customers feel the Rituals relaxed vibe and inspire them.
• Collaborate with the team to deliver excellent service.

Conhecimentos

Dutch

German

English

Creative writing

Customer service

Teamwork

Formação académica

Higher general secondary education

Secondary vocational education

Descrição da oferta de emprego

Cygnific is recruiting a Rituals Ambassador to be the listening ear and friendly voice for Rituals customer care channels in Amsterdam. You’ll handle inquiries by phone, social media and email with personal attention, aiming to help and inspire while avoiding robotic scripts.

You’ll use your German or Dutch and English skills, bring creativity in writing, and thrive in a service‑oriented, collaborative team.