CRM & Proposals Support Specialist

HUMAN CAPiTAL; Haarlem; On-site; EUR 30,000 - 42,000; Full time

Benefits offered by this job

25 holidays per year

Pension plan

Commute travel allowance: 100% of pub­

Annual discretionary bonus

€25 monthly health insurance contrib.

€15 monthly wellbeing contribution

Quarterly company events

Discretionary annual salary reviews

Fresh fruit at the office

Weekly Friday social hour

Job summary

Haarlem, Netherlands-based company is seeking a Client Services Assistant to support the Sales team by drafting proposals for the EMEA region, interfacing with Operations to provide clear, complete, and accurate proposals to clients, following PTS procedures.

You will also update the CRM, maintain customer data, create weekly/monthly reports, handle enquiries, and perform essential admin tasks for Legal, Finance, QA, and other departments. Strong English and MS Office skills are required.

Qualifications

• Preferably MBO+/HBO thinking level.
• Experience with CRM and/or Dynamics is a plus.
• Experience with creating sales reports is a plus.
• Pro-active attitude and a structured way of working.
• Stress resistance.
• Ability to identify processes or issues and address them.
• Strong team player with excellent communication skills.
• Good knowledge of English, verbal and written.
• Proficiency in Microsoft Word, Outlook, PowerPoint, and Excel.

Responsibilities

• Support proposal drafting for the EMEA Sales Team and interface with Operations to provide clear, complete, and accurate proposals.
• Support updates to the CRM system, maintaining customer information, opportunities, contacts, and all sales and client-related data.
• Create weekly/monthly reports and work with all levels of internal clients.
• Receive and answer enquiries, and deal with internal and occasionally external clients via email.
• Carry out essential admin tasks to support Legal, Finance, QA, and other departments.
• Follow up on NDAs, new access requests, JIRA access requests, sanity checks, and submissions for specific projects.

Skills

Pro-active attitude

Structured working style

Stress resistance

Team player

Excellent communication

English proficiency

Education

MBO+/HBO thinking level

Tools

CRM systems

Microsoft Dynamics

MS Word

MS Outlook

MS PowerPoint

MS Excel

Job description

Haarlem, Netherlands-based company is seeking a Client Services Assistant to support the Sales team by drafting proposals for the EMEA region, interfacing with Operations to provide clear, complete, and accurate proposals to clients, following PTS procedures.

You will also update the CRM, maintain customer data, create weekly/monthly reports, handle enquiries, and perform essential admin tasks for Legal, Finance, QA, and other departments. Strong English and MS Office skills are required.