Remote Client Concierge & Support Specialist

Assetara Limited; Rotterdam; On-site; EUR 42,000 - 62,000; Full time

Job summary

Assetara Limited is seeking a Client Relationship & Support Specialist to join the team remotely from Rotterdam Dist 4, Netherlands. The role focuses on client communication, CRM administration, and support services within the Assetara workspace, avoiding regulated advisory activities.

Responsibilities include professional client communications, concierge-level support, SLA management, and compliant escalation when needed.

Qualifications

• Experience with client communications and CRM tasks.
• Ability to manage timelines and adhere to SLAs.
• Awareness of compliance and confidentiality requirements.

Responsibilities

• Provide professional client communication within Assetara workspace and approved tools.
• Deliver concierge-style support and assist clients with platform navigation.
• Prioritize unread client threads and manage SLA compliance.

Skills

CRM software

Client communication

SLA management

Compliance awareness

Tools

Assetara platform

Job description

Assetara Limited is seeking a Client Relationship & Support Specialist to join the team remotely from Rotterdam Dist 4, Netherlands. The role focuses on client communication, CRM administration, and support services within the Assetara workspace, avoiding regulated advisory activities.

Responsibilities include professional client communications, concierge-level support, SLA management, and compliant escalation when needed.