Sales Support– Gaming Industry

HUMAN CAPiTAL; Haarlem; On-site; EUR 30,000 - 42,000; Full time

Benefits offered by this job

25 holidays per year

Pension plan

Commute travel allowance: 100% of pub­

Annual discretionary bonus

€25 monthly health insurance contrib.

€15 monthly wellbeing contribution

Quarterly company events

Discretionary annual salary reviews

Fresh fruit at the office

Weekly Friday social hour

Job summary

Haarlem, Netherlands-based company is seeking a Client Services Assistant to support the Sales team by drafting proposals for the EMEA region, interfacing with Operations to provide clear, complete, and accurate proposals to clients, following PTS procedures.

You will also update the CRM, maintain customer data, create weekly/monthly reports, handle enquiries, and perform essential admin tasks for Legal, Finance, QA, and other departments. Strong English and MS Office skills are required.

Qualifications

• Preferably MBO+/HBO thinking level.
• Experience with CRM and/or Dynamics is a plus.
• Experience with creating sales reports is a plus.
• Pro-active attitude and a structured way of working.
• Stress resistance.
• Ability to identify processes or issues and address them.
• Strong team player with excellent communication skills.
• Good knowledge of English, verbal and written.
• Proficiency in Microsoft Word, Outlook, PowerPoint, and Excel.

Responsibilities

• Support proposal drafting for the EMEA Sales Team and interface with Operations to provide clear, complete, and accurate proposals.
• Support updates to the CRM system, maintaining customer information, opportunities, contacts, and all sales and client-related data.
• Create weekly/monthly reports and work with all levels of internal clients.
• Receive and answer enquiries, and deal with internal and occasionally external clients via email.
• Carry out essential admin tasks to support Legal, Finance, QA, and other departments.
• Follow up on NDAs, new access requests, JIRA access requests, sanity checks, and submissions for specific projects.

Skills

Pro-active attitude

Structured working style

Stress resistance

Team player

Excellent communication

English proficiency

Education

MBO+/HBO thinking level

Tools

CRM systems

Microsoft Dynamics

MS Word

MS Outlook

MS PowerPoint

MS Excel

Job description

Haarlem, Netherlands | Posted on 07/10/2026

Employment Type: Full-time

About the Company

For more than 35 years, our client has provided integrity to the gaming industry, establishing an incomparable team of professionals. As the global leader in the testing and certification of gaming devices and systems, our client is proud of its stability and its history of world‑class customer service delivery to more than 480 jurisdictions worldwide.

Why You'll Love Working Here

• A company culture focused on employee development and career enhancement
• Collaboration with colleagues around the world
• Diverse workplace with 48 different nationalities

About the Role

As a Client Services Assistant, you will support the Sales team by:

• Supporting proposal drafting for the EMEA Sales Team and interfacing with Operations to provide clear, complete, and accurate proposals to clients, following PTS (Proposal Tracking System) procedures
• Supporting updates to the CRM system, maintaining customer information, opportunities, contacts, and all sales and client-related data
• Creating weekly/monthly reports and working with all levels of internal clients within the organisation
• Receiving and answering enquiries, and dealing with internal and occasionally external clients via email
• Carrying out essential admin tasks to support Legal, Finance, QA, and other departments
• Following up on specific processes such as NDAs, new access requests, JIRA access requests, sanity checks, and submissions for specific projects

What You Bring

• Preferably MBO+/HBO thinking level
• Experience with CRM and/or Dynamics is a plus
• Experience with creating sales reports is a plus
• Pro‑active attitude and a structured way of working
• Stress resistance
• Ability to identify processes or issues and address them
• Strong team player with excellent communication skills
• Good knowledge of English, verbal and written
• Proficiency in Microsoft Word, Outlook, PowerPoint, and Excel

Benefits

• 25 holidays per year, excluding bank holidays
• Pension plan
• Commute travel allowance: 100% of public transportation, €0.23/km by car, €0.10/km by bike
• Annual discretionary bonus
• €25 monthly health insurance contribution
• €15 monthly wellbeing contribution
• Quarterly company events and team lunches
• Discretionary annual salary reviews
• Fresh fruit at the office
• Weekly Friday social hour